Senior Network Engineer
css corp
Total des années d'expérience :16 years, 9 Mois
• Providing Remote Support and Troubleshooting assistance to Enterprise clients of Meru Networks.
• To work with high reference accounts and assure timely delivery of support and service.
• Coordinating between the Developer team and end customers to fix software based bugs.
• To take remote access on end customer equipment and assist them with troubleshooting issues:
• Data and Voice WLAN Management of all enterprise customers worldwide.
• To provide wireless connectivity to SIP and H.323 VoIP phones.
• To provide appropriate QoS for wireless data and VoIP traffic.
• To configure Firewall/ACL rules.
• To configure firewalls rule in the WLAN controller to permit or deny any traffic specified by IP address, network protocol numbers or port numbers.
• To provide QoS to traffic classified through ACL. This could be VoIP or Data traffic.
• To integrate wireless with wired network through configuring L2/L3 uplink switches accordingly.
• Configure port bonding on WLAN controller and link-aggregation on uplink switches to increase the bandwidth for traffic.
• Configuration and maintenance of all versions of Wireless Controllers & Access Points including virtual controllers running on ESX servers.
• Configuration and maintenance of network monitor tool, EzRF Network Monitor including virtual NM.
• Configuration and maintenance of Identity Manager, IDM.
• Deliver high-quality Enterprise level support for Meru wireless products.
• Develop common question and answer documentation to be included in department knowledge base.
Installation and configuration of desktop and laptop.
Member of Team responsible for handling Virus and Security Related issue on Dell Machines.
Installation and Issue related to Operating system, anti-virus and all software sold by dell.
Installation and Issue related to Routers, Microsoft outlook, firewalls, internet and Back-up and Restore Process.
Troubleshoot and Provide on Third party hardware and software issue to premium paid clients.
• Installation and configuration of LAN, WLAN by taking remote administration.
• Configuration and Troubleshooting of hubs, L2 switch, wireless multimedia, wireless video camera.
• Implementing a LAN, Creating VLANs and Trunks. Inter VLAN Routing.
• Configuring IP addresses, subnet masks, and gateway addresses on SOHO routers and hosts.
• Working knowledge of networking protocols-IPv4, TCP/IP, etc.
• Setting up of VPN -Box-box, Box-client.
• Providing server maintenance support for email, web, firewall, customized application.
• Troubleshooting IP addressing, host and Routing configuration.