Area Manager
MH Alshaya
Total years of experience :20 years, 9 Months
Drive sales with instore sales activity and marketing activities
Increase profitability with proper controls in place. Monitoring food costs & controllable expenses of the stores.
Daily operations control in terms of Guests, employees, and facility.
Ensure all the stores are operating on the company standard and SOPs are followed.
Proper communication with the team to keep them up to date.
Maintain the service & product quality with continuous checks and Audits and give feedback for improvements.
Evaluate employee performance fairly.
New employee hiring in coordination with the recruitment department.
Ensure proper security procedures are in place to protect assets, guests & employees.
Maintain the brand KPI
Share knowledge & train & develop employees.
Completing all the Admin tasks as required by the company policy.
Coordinating with supporting departments like QA, Finance, HR, IT, Maintenance etc.
Supporting new store opening & closure of locations.
Job Responsibilities
As a Restaurant Manager with Alshaya, I utilize your entrepreneurial skills to identify opportunities to drive sales, traffic and return visits, develop and implement opportunities to control costs and provide budget management and oversight. And also ensure that legal and company standards are met and follow-up quickly on all customer or employee complaints.
Additional responsibilities
• Completing all financial and payroll administrative tasks in an accurate and timely manner
• Preparing end-of-day reports
• Providing honest feedback, coaching and development to employees
• Evaluating employee performance fairly and frequently and holding employees accountable to good results
• Ensuring that new hires, meet our standards through proper training & coaching
¬¬¬¬¬• Performing weekly & monthly inventory to ensure that they are invoiced properly
• Ensuring that proper security procedures are in place to protect employees, customers and company assets
• Completing all other necessary tasks to promote operational efficiency
• Control and maintain daily restaurant operations.
• Prepare and present restaurant monthly reports.
• Training and development of new employees and constant monitoring and mentoring
• Periodically conduct employee one on one and performance appraisal.
• Prepare and control restaurant monthly food & beverage cost.
• Quality control and hygiene assurance for the restaurant
• Work with the Operations Team in developing and implementing strategies
• Sales analysis and internal training
• Effectively conduct brand menu roll outs
• Keep up to date record of administrative works.
• Coordinate with marketing department for marketing plans.
• Training and development of new employees for BOH & FOH.
• Develop training plan in assistance with training manager.
• New Restaurant Opening lead trainer.
• Effectively conduct brand menu rollout.
• Sales analysis and develop training program.
• Assist the director of operation for periodic restaurant visits.
• Closely work with HR department for employee development programs.
•`Responsible for the sales of rooms and banquet halls for the hotel
•Sales of membership cards thereby achieving targets.