Head of IT Continuity Management
Emirates
Total years of experience :26 years, 0 Months
:- Program manage end - to - end implementation of Business Continuity Plans for different Emirates Group departments including Employee Services, Payroll, dnata Travel Centre and Chauffeur Drive Services (Airlines Services)
:- Manage Business Impact Assessment (BIA) exercises for multiple business units of Emirates Group to identify critical functions and their dependencies
:- Instrumental in identifying and performing ongoing measurement of IT Service Management metrics and KPIs to be included as a part of the balanced score card of the IT organization
:- Aligning IT Continuity & IT Service Management processes to overall Risk Management & Quality framework
:- Introduced the concept of Business Services and Led Service Design and implementation of the same in the Organization
:- Key influencer in vendor selection project of outsourcing organization critical reservation and departure control business processes
" Core member of the Corporate SOX Coordination team entrusted with the implementation of SOX IT General Controls in the various entities of Arcelor Mittal Steel.
" Planning and managing implementation of SOX related IT General Controls for a critical manufacturing unit of Mittal Steel.
" Core member and Subject Matter Expert in undertaking regulatory certifications like ISO 27001, SOX, SAS 70 and ISO 20000.
" Responsible for providing consultancy services on Information Risk Management to Wipro's internal Information Security Management team.
" Accountable for reviewing risks involved in customer offshore setups and other business needs;
" Providing and managing frameworks in areas of risk management;
" Own and implement Security Incident Management
" Promote BCP (Business Continuity Planning), DRP (Disaster Recovery Planning) and application & system security management.
Consulting in information security for IT Outsourcing assignments, involving architecting solutions for specific client requirements in areas including risk management, business continuity planning and disaster recovery planning, application and system security management.
Professional Service Consultant subcontracted to Netegrity, Inc to architect and implement Identity Management solutions based on their e-commerce security product - SiteMinder at customer locations.
Major Assignments handled include Internal Identity Management Solution Consulting for a Major telecom service provider in Atlanta and bank in New York city.
Pre-sales consultancy for all Novell products including with a focus on Novell Directory Services (NDS), Performance Testing and guiding Novell Development Partners. And technical consultancy to current and new clients for technology solutions like Identity Management and Network Management.
Systems engineer responsible for implementing messaging solutions for FMCG giant in Middle East
Diploma of Security Investigation by Edith Cowan University