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VISMAYA K V K V, Content Reviewer

VISMAYA K V K V

Content Reviewer·Amazon

United Arab Emirates

Master's degree, Marketing And Operations

Work experience

Total years of experience: 5 years, 0 months

Content Reviewer

August 2022 - Present

Amazon

Bengaluru, India

August 2022 - Present

• Reviewed and edited Global content for digital advertisements to ensure compliance with legal and company standards.
• Trained new employees, helping them to quickly meet and exceed performance targets.
• Analyzed team metrics to help reduce content rejection rates by 5%.
• Authored a comprehensive SOP document to address compliance issues in adult product policies.

Company industry:
Internet & E-commerce

Operational Executive

July 2021 - July 2022

Infosys

Bengaluru, India

July 2021 - July 2022

• Gathering all required documents for approved modification or short sale deals into comprehensive packages as per the procedure
• Thoroughly reviewing, verifying and taking accurate decisions on loan documentation and compliance with client specifications, maintaining a meticulous eye to detail.
• Collaborating closely with supervisors daily, engaging in step-by-step allocation to the team within defined timelines, contributing to efficient backend operations
• Posting document information in audit tool, conducting thorough quality check using checklist to ensure the audit tool information is accurately coordinated
• Meeting daily targets by submitting assigned work on time, demonstrating proficiency in working high-priority special queues that demand completion within strict timelines.

Company industry:
IT Services

Operational Executive

July 2021 - July 2021

-Residential Mortgage and Banking System

Bengaluru, India

July 2021 - July 2021

• Gathering all required documents for approved modification or short sale deals into comprehensive packages as per the procedure
• Thoroughly reviewing, verifying and taking accurate decisions on loan documentation and compliance with client specifications, maintaining a meticulous eye to detail.
• Collaborating closely with supervisors daily, engaging in step-by-step allocation to the team within defined timelines, contributing to efficient backend operations
• Posting document information in audit tool, conducting thorough quality check using checklist to ensure the audit tool information is accurately coordinated
• Meeting daily targets by submitting assigned work on time, demonstrating proficiency in working high-priority special queues that demand completion within strict timelines.

Company industry:
Financial Services

Education

Presidency University

June 2021

June 2021

Master's degree, Marketing And Operations

India

Presidency University

January 2021

January 2021

Master's degree, Operation Marketing

India

Acharya Bangalore B School

July 2019

July 2019

Bachelor's degree, accounts & finance

India

I led initiatives to build a skilled team of life insurance advisors. I successfully trained over 100 plus new hires in products and customer service, resulting in a 20% increase in advisor retention rates. By implementing a structured onboarding process and enhancing metrics tracking, I accomplished improving advisor engagement scores within six months. Collaborating closely with management, I aligned training with operational goals, significantly boosting client satisfaction ratings.

Acharya Bangalore B School

July 2019

July 2019

Bachelor's degree, Accounting

India

Skills

OPERATIONS
Expert
OPERATIONS
Expert
CONTENT MANAGEMENT SYSTEMS
Intermediate
CONTENT MANAGEMENT SYSTEMS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
INFORMATION AUDIT
Intermediate
INFORMATION AUDIT
Intermediate
MANAGEMENT SYSTEMS
Intermediate
MANAGEMENT SYSTEMS
Intermediate
TIMELINES
Expert
TIMELINES
Expert
BILLING
Intermediate
BILLING
Intermediate
erp/crm
Expert
erp/crm
Expert
BUSINESS TO BUSINESS
Expert
BUSINESS TO BUSINESS
Expert
CAMPAIGN MANAGEMENT
Expert
CAMPAIGN MANAGEMENT
Expert