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Vitus John, Senior Virtual Assistant – Remote Freelance Operations

Vitus John

Senior Virtual Assistant – Remote Freelance Operations·vitus World

Nigeria

High school or equivalent, Management And Entrepreneurship

Work experience

Total years of experience: 4 years, 5 months

Senior Virtual Assistant – Remote Freelance Operations

February 2023 - Present

vitus World

Abuja, Nigeria Remote

February 2023 - Present

• Managed email communication, scheduling, and administrative tasks for international clients.
• Handled social media management, audience engagement, and online branding support.
• Provided professional customer support through email, chat, and online platforms.
• Conducted internet research, lead generation, and market analysis for businesses.
• Maintained accurate records, spreadsheets, and confidential documentation.
• Assisted with recruitment support, candidate screening, and remote coordination.
• Worked efficiently using Google Workspace, Microsoft Office, Zoom, Slack, and CRM tools.
• Maintained strong communication and delivered projects within deadlines.

Company industry:
Call Centers & Customer Care Outsourcing

Senior Virtual Assistant

February 2023 - Present

Remote Freelance Operations

Abuja, Nigeria Remote

February 2023 - Present


◦ Managed email communications, scheduling appointments, and general admin tasks for
international clients.

◦ Handled social media accounts - posting content, engaging with audiences, and supporting online
branding.

◦ Provided customer support through email, chat, and other platforms, ensuring quick and
professional responses.

◦ Conducted online research, generated leads, and helped with basic market analysis.

◦ Maintained spreadsheets, records, and confidential documents accurately.

◦ Assisted with recruitment by screening candidates and coordinating interviews remotely.

◦ Worked comfortably with Google Workspace, Microsoft Office Suite, Zoom, Slack, and CRM tools.

Company industry:
Virtual Assistant Services
Job role:
Administration

Customer Support & Administrative Assistant – Remote Support Services

January 2022 - Present

vitus World

Abuja, Nigeria Remote

January 2022 - Present

• Handled customer inquiries professionally and ensured client satisfaction.
• Managed digital records, online communication, and scheduling tasks.
• Supported businesses with administrative coordination and workflow organization.
• Improved productivity by managing repetitive and time-sensitive tasks efficiently.

Company industry:
Recruitment & Employee Placement Agency

Customer Support & Administrative Assistant

January 2022 - January 2023

Remote Support

Abuja, Nigeria Remote

January 2022 - January 2023


◦ Responded to customer inquiries promptly and worked hard to keep clients happy.

◦ Managed digital files, communications, and scheduling for different teams.

◦ Helped streamline administrative processes and daily workflows.

◦ Took on repetitive tasks to help the team save time and increase productivity.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

Gwen Specialty Butcher Shop and Restaurant

September 2021

September 2021

High school or equivalent, Management And Entrepreneurship

Nigeria

Gwen Specialty Butcher Shop and Restaurant

January 2021

January 2021

High school or equivalent, Management

Nigeria

Gwen Specialty Butcher Shop and Restaurant

January 2021

January 2021

High school or equivalent, Entrepreneurship

Nigeria

Skills

COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
PROJECT SCHEDULES
Intermediate
PROJECT SCHEDULES
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
Canvas
Intermediate
Canvas
Intermediate
CULINARY ARTS
Intermediate
CULINARY ARTS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TECHNICAL RECRUITMENT
Intermediate
TECHNICAL RECRUITMENT
Intermediate
Google Docs
Intermediate
Google Docs
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
INTERNET RESEARCH
Intermediate
INTERNET RESEARCH
Intermediate
REMOTE OPERATION
Intermediate
REMOTE OPERATION
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate
SOCIAL MEDIA MANAGEMENT
Intermediate

Languages

English
Expert