Vivek Chithran Chirammel

• Delivered prompt and friendly customer support, ensuring a smooth and efficient shopping
experience.
• Maintained store presentation and assisted with stock replenishment to ensure full product
availability.
• Supported team goals through collaborative work and flexible task coverage during peak periods.

• Assisted with stock rotation, merchandising, and maintaining product displays to enhance
customer engagement.
• Adhered to store safety and operational standards, contributing to a clean and compliant
environment.
• Provided responsive support to customers and colleagues, helping achieve store performance
targets.

• Directed warehouse operations for a 12-member team, optimising workflows and improving on
time order fulfillment.
• Led training and competency programs, boosting team performance and ensuring 100%
compliance with safety protocols.
• Implemented resource planning strategies that enhanced task allocation efficiency and
minimised delays.
• Introduced process improvements that reduced inventory discrepancies and enhanced KPI
performance by 18%.

• Managed logistics operations for a ₹150 crore facility, ensuring smooth end-to-end warehouse
and supply chain execution.
• Applied commercial and strategic insights to reduce logistics costs and improve service levels
across departments.
• Motivated and led cross-functional teams, increasing output and maintaining high performance
in a fast-paced environment.
• Improved warehouse efficiency through process audits and workflow redesigns, cutting lead time
by 25%.