Cafe Manager
Ashianan housing LTD
Total years of experience :11 years, 3 Months
• SUPERVISING & MANAGING
• Supervised the customer services and order booking counters, ensuring implementation of proper hospitality services.
• Managing the entire staff of the restaurant and coordinating their work.
• Excellent interpersonal and communication skills.
• Multi-tasking abilities with proficiency in organizing and managing different tasks.
• Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly.
• Set budgets and execute plans for department sales product purchase and staff development.
• Up-to-date on Inventory, expenses, revenue and payroll records.
• Skilled in book keeping and preparing statistical and financial records.
• Thorough insights in overseeing stock levels and ordering supplies.
• Proficient in assigning duties and scheduling shifts.
• Ability of recruiting, training and supervising staff.
• Provide customer support by resolving their complaints about service or food quality.
• Expert marketing skills to promote business.
• Maintain high standard quality hygiene, health and safety.
1) Handling Sales & Store Operations 2) Increasing Customer Service 3) Increasing Client Retention 4) Handling Store Profit/Loss 5) Increasing Staff Retention at store level 6) Handling Staff Training at store level 7) Maintaining Store Hygiene and Maintenance 8) Handling People Management
1) Handling Sales & Store Operations 2) Increasing Customer Service 3) Increasing Client Retention 4) Handling Store Profit/Loss 5) Increasing Staff Retention at store level 6) Handling Staff Training at store level 7) Maintaining Store Hygiene and Maintenance 8) Handling People Management
1) customer service with friendly manner 2)
Opening & Closing restaurant 3) Inventory management 4) Customers order taking 5) Billing kot's
6) Daily & monthly reports 7) Increasing Customer Service 8) Increasing Client Retention 9) Maintaining Store Hygiene and Maintenance
BASIC COMPUTER COURSE
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