HUMAN RESOURCES MANAGER and In-Charge of Security department
The Avenue, A Murwab Hotel – MHG / Katara Hospitality
Total years of experience :14 years, 0 Months
Responsible for all security operations and concerns
•Consistently recruiting excellent staff and maintaining a smooth onboarding process.
•Managing and coordinating with 90-120 employee and maintaining workplace privacy.
•Training, counseling, and coaching our staff.
•Leading a small team of junior talented employees for future manager positions
•One of the Project Manager for the Ascent Program which had goal to develop and train potential talented employees from junior position to management level
•Resolving conflicts through positive and professional mediation.
•Carrying out necessary administrative duties.
•Conducting performance and wage reviews.
•Developing clear policies and ensuring policy awareness.
•Creating clear and concise reports.
•Maintaining and reporting on workplace health and safety compliance.
•Handling workplace investigations, disciplinary, and termination procedures.
Bridging management and employee relations by addressing demands, grievances or other issues
•Managing the recruitment and selection process
•Oversee and manage a performance appraisal system that drives high performance
•Maintain pay plan and benefits program
•Assess training needs to apply and monitor training programs
•Report to management and provide decision support through HR metrics
•Ensure legal compliance throughout human resource management
Responsible for safety of the guests, workers and hotel building.
•Crime prevention and investigation.
•Monitoring all security operations including security patrols, surveillance systems, door locking mechanisms, etc...
•Initiating or maintaining policies and procedures safety and security in general of people working and living at hotel property.
•Training and developing security staff and hotel staff regarding emergency procedures
•Responsible for implementation of Qatar Clean Program during Covid-19 crisis
•Managing all security operations for Ozone-Night club and Bubles-Bar lounge
Currently in capacity as Acting Head of Security department (reporting directly to GM and Operations Manager)
•In charge for overall safety of Guests, Employees, Hotel Outlets and Facilities.
•Managing all security operations for the night club, , Pure" and restaurant-bar, , Claw".
•Cooperating with local authorities, crime prevention and investigation.
•Monitoring CCTV department and providing necessary reports for constant improvements.
•Implementing and following Fire, Life and Safety action plan for the Hotel building.
Provide a safe, secured, courteous, professional, efficient and flexible service always, following Hotel Standards of Performance.
•Have a thorough understanding and knowledge of all hotel related service and products can make recommendations to hotel guests.
•Ensures all aspects of key distribution is done per policies and procedures of the hotel and to report any discrepancy immediately to direct superior.
•Maintain legible and accurate records of all control centre documents to include General Security Log, Key Control, Lost and Found and Visitor Passes.
•Continuously maintain and service all equipment related, or assigned, to the department, as specified in equipment manuals.
Chief of a team security officers, ensuring safety of a Major and government officials.
•Performing random safety inspections and filling appropriate reports accordingly.
•Travelling abroad when require in capacity as personal security escort and attending various seminars and events.
Part time Job