General Manager
Charles Kendall
Total years of experience :29 years, 8 Months
Key Result Areas:
* Responsible for establishing Freight Department in Ayezan E-Gistics LLC, entailing sales development
* Headed the 3PL (Third Party Logistics) to provide quality logistics solutions to customers using WMS (Warehouse
Management System)
* Made sure that SOP’s are prepared, implemented and adhered to
* Enhanced the Customer Service Level by implementing / controlling Customer wise KPI’s
* Provided logistics proposals for prospective customers
Projects Handled:
* Campbell Soups-part of the team in setting up Supply Chain Process from USA to Jebel Ali, including
Warehousing, Value Addition Service and Distribution invoicing around USD4 Million for 3 years.\
* The Principals Mena-Business development and establishing supply chain for their Baby Milk Products
* UN-Engaged in sales development, handled & moved Humanitarian Aid & Relief Items for UNHCR and Armoured
Vehicles for UNDSS both by Sea and Air including Charters
* Hamleys Toys: Played a pivotal role in securing the business and setting up Supply Chain Process from UK &
China to Jebel Ali, Dubai that includes warehousing and local distribution with an increase of around 20% year
on year
Key Accomplishments:
* Successfully developed and established sea & air business recording a growth of 120% in a year
* Holds the merit of initiating shipping of Vehicles to
Successfully monitored service levels and took concrete steps to increase the market base in a highly
competitive environment
Transcol Services, Chennai - A START UP LOGISTICS COMPANY
* Successfully managed Transcol Services, a business set up for transportation between Chennai & Bengaluru,
South India of high value delicate items like electronics, leather and garments
Holds the merit of:
o Consistently achieving sales targets set by the management.
o Receiving promotion to Assistant Manager Sales - with country-wide rating of
best sales team
o Achieving over 100% growth annually consistently for 3 consecutive years
o Selecting for imparting training to the Sales Personnel across South Region
o Successfully handling key accounts like Indian Oil Corporation, Ponds, HCL, TI
Cycles, etc. besides liaising with major Garment & Leather Exporters to use
company services thereby increasing revenues
MBA degree in Marketing Strategy
courses: Diploma in Freight Forwarding, Air and Sea, FIATA
BACHELORS DEGREE IN ECONOMICS , COMMERCE