Waad Bou Samra, HR Manager

Waad Bou Samra

HR Manager

Black Arrow Security Systems & Services

Location
Qatar - Doha
Education
Master's degree, Human Resources Management
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

HR Manager at Black Arrow Security Systems & Services
  • Qatar - Doha
  • My current job since May 2021

▪ Develop and implement HR strategies, initiatives, tactics and procedures across organization aligned with overall Business Strategy
▪ Maintain employment standards and legislation such as employees’ compensation and benefits plans, labor standards and Fair Practice Act
▪ Handle workplace investigations, disciplinary and termination procedures
▪ Bridge management and employee relations by addressing demands & grievances
▪ Support current and future business needs through Talent Acquisition process and the retention of human capital
▪ Manage Performance Management system to drive high performance, through development, motivation and engagement of human capital
Achievements:
▪ Ensured company full compliance with Integrated Management System (IMS)
▪ Ensured company compliance with ISO standards: 9001; 14001; 45001, scoring above 89% during regular Audits
▪ Designed the company Grading System using Hay Method to align company positions to the strategy and market benchmarking
▪ Created Functional Organization Charts across Departments
▪ Achieved Attrition Rate of 1% only

HR Manager at Aura Hospitality Food & Beverage
  • Qatar - Doha
  • October 2018 to December 2019

▪ Overseen Talent Acquisition process, and reached an optimized Manpower Budget aligned with company Business Plan
▪ Organized necessary training & development programs internally and through third party
▪ Collaborated with upper management to design career development programs, and implemented departmental strategies to increase Employee Satisfaction
▪ Initiated and generated necessary reports for critical analyses of HR function, and overall manpower performance
▪ Developed progressive benefits and incentives programs to increase motivation and reach effective performance
▪ Assisted CHRO in development of Human Resources policies and procedures
▪ Monitored employee disciplinary process to ensure compliance to policies and procedures, as well as to Qatar Labor Law
Achievements:
▪ Minimized CTC per Manpower / Reduced labor cost from 35% to 31%
▪ Implemented Salary Fitment / 600 employees fitted value of around 2M
▪ Decentralized HR Department, setting-up new Recruitment, E-Government, Payroll teams
▪ Champion in SAP SuccessFactors implementation

Assistant Chief Human Resources Officer at Al Siddiqi Holding
  • Qatar - Doha
  • November 2013 to August 2018

▪ Developed and implemented HR policies and procedures
▪ Managed HR day to day operation, including; HRIS, Staff retention programs, grievances handling, conduct, record and analyse Exit interviews, Compensation & Benefits plans
▪ Maintained manpower budget through effective Organization Charts
▪ Supervised staff yearly performance appraisals
▪ Managed Talent Acquisition process, including Manpower planning, sourcing & Recruiting
▪ Identified, in coordination with Operations Managers, different training needs and organize their conduction

Human Resources Executive at Lebanese Automotive Services & Supply
  • Lebanon - Beirut
  • November 2010 to September 2013

▪ Implemented filing and data retrieval systems to ensure easy access to information
▪ Handled payroll, C&B tasks, daily employees’ requests, monitor yearly employees’ leaves
▪ Managed Cash flow

Employee Relations and Recruiter Officer at Azadea Group
  • Qatar - Doha
  • July 2009 to July 2010

▪ Supervised employees’ probationary reviews and yearly Performance Appraisals
▪ Performed exit interviews, relocation process, and attended to Grievances
▪ Created pool of talents; Recruited potentials; Conducted Orientation programs
▪ Coordinated with training centres to conduct trainings for employees

Education

Master's degree, Human Resources Management
  • at Lebanese American University
  • June 2021
Bachelor's degree, Documentation & Information
  • at Lebanese University - Press
  • June 2009
Higher diploma, Dramatic Arts
  • at Lebanese University
  • June 2005

Specialties & Skills

Recruitment and Manpower Planning
Organizational Behavior
HR Strategy
Performance Management
Employee Relations
Conflict Resolution skills
Manpower Planning
Employee Relations
Performance Management
Leadership
Job Evaluations and Analysis
Job Descriptions Development
Organizational Development
Strategic Human Resources Planning
Talent Acquisition
SAP SuccessFactors Implementation

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Training and Certifications

Certificate of Attendance for Human Resources Professional Diploma (Certificate)
Date Attended:
January 2015

Hobbies

  • Reading