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WADHHA ALI ALREYAMI, Administration Services Manager

WADHHA ALI ALREYAMI

Administration Services Manager·First Gulf Bank

United Arab Emirates

Master's degree, Business Administration

Work experience

Total years of experience: 14 years, 11 months

Administration Services Manager

January 2014 - June 2016

First Gulf Bank

Abu Dhabi, United Arab Emirates

January 2014 - June 2016

- Drafted, implemented and evaluated policies and procedures for the operations of the department.
- Prepared operational and maintenance budgets and monitored revenues and expenses.
- Managed new client’s negotiation and follow-up for the services business opportunities.
- Recruited and supervised new employees for the facilities and resources.
- Supervised the administrative services for FAB buildings, catering, transportation and manpower services.
- Drafted and evaluated contracts.
- Monitored and reported the department performance and continual improvement.
- Set personnel annual work plans, evaluated employees’ performance and coordinate activities for work assignments.

Company industry:
Banking
Job role:
Administration

RECORDS MANAGER MANAGER

July 2011 - January 2014

FGB

Abu Dhabi, United Arab Emirates

July 2011 - January 2014

ESTABLISHING NEW RECORDS MANAGEMENT SYSTEMS.

DEVELOPING, MAINTAINING, VERIFYING AND EVALUATING EXISTING SYSTEMS.

MANAGING STAFF.

ADVISIND STAFF IN OTHER DEPARTMENTS ON THE MANAGEMENT OF THEIR RECORDS AND INFORMATION.

DEALING WITH ENQUIRIES AND REQUESTS FOR INFORMATION FRON CLIENTS.

ENSURING COMPLIANCE WITH LEGAL OR ADMINISTEATIVE REQUIREMENTS.

CLASSIFYING AND INDEXING RECORDS.

DESTROYING OR ARCHIVING FINISHED RECORDS

ENSURING THAT RECORDS ARE EASILY ACCESSIBLE WHEN NEEDED

PROVIDING TRAINING TO STAFF THAT HAVE RESPONSIBILITY FOR MANAGING RECORDS

Company industry:
Banking
Job role:
Administration

BRANCH MANAGER

August 2008 - July 2011

FGB

Abu Dhabi, United Arab Emirates

August 2008 - July 2011

MANAGED A TEAM OF 25 WITH ALL ADMINISTRATION & EFFICIENT DAILY OPERATION OF A FULL SERVICE BRANCH OFFICE INCLUDING OPERATIONS, LENDING, PRODUCT SALES, CUSTOMER SERVICE, AND SECURITY AND SAFETY IN ACCORDANCE WITH THE BANK'S OBJECTIVES.

PROVIDES A SUPERIOR LEVEL OF CUSTOMER RELATIONS AND PROMOTES THE SALES AND SERVICE CULTURE THROUGH COACHING, GUIDANCE AND STAFF MOTIVATION, ACHIEVES INDIVIDUAL AND BRANCHC SALES GOALS.

PROVIDE LEADERSHIP, TRAINING AND SUPERVISION, DELEGATES DAY TO DAY OPERATIONS TO THE BRANCH PERONNEL.

MONITORING AND SUPERVISING OF OTHER BRANCHES (3 BRANCHES)

ENSURE COMPLIANCE TO ALL POLICIES FOR A SMOOTH AUDIT SESSIONS.

Company industry:
Banking
Job role:
Customer Service and Call Center

ASSISTANT MANAGER - IT APPLICATIONS & BUSINESS SOLUTION GROUP

October 2005 - August 2008

FGB

Abu Dhabi, United Arab Emirates

October 2005 - August 2008

SUPPORTING VARIOUS APPLICATIONS AND PLATFORMS USED IN RETAIL DEPT.

SOLVING PROBLEMS

LIASING BETWEEN FRONT OFFICE, PRODUCT CONTROL, RISK AND STRATEGY TO DELIVER ESSENTIAL TOOLS TO BUSINESS USERS.

MIGRATION PROJECTS, UAT, PARALLEL TESTING

RESOLVING URGENT AND IMMEDIATE REQUESTS BY VARIOUS USERS IN A VIBRANT AND DEMANDING ENVIROMENT

Company industry:
Banking
Job role:
Information Technology

ACCOOUNTANT OFFICER

June 2000 - July 2004

TAWEELAH A2 OPERATING COMPANY

Abu Dhabi, United Arab Emirates

June 2000 - July 2004

PREPARE DAILY JOURNAL ENTRIES, POSTING OF TRANSACTIONS.

BANK RECONCILIATION AND SALARY CALCULATION FOR STAFF INCLUDING MONTHLY PAYROLL PREPARATION AND REPORTS

WRITING OFFICIALS LETTERS AND MEMOS.

Company industry:
Electric Power Production & Transmission
Job role:
Accounting and Auditing

Education

Abu Dhabi University

January 2016

January 2016

Master's degree, Business Administration

United Arab Emirates

Ajman University for technology and scinece

July 2000

July 2000

Bachelor's degree, IT SYSTEMS

United Arab Emirates

Skills

Analysis
Expert
Analysis
Expert
Reporting
Expert
Reporting
Expert
Customer Service
Expert
Customer Service
Expert
Records Management
Expert
Records Management
Expert
Retail
Expert
Retail
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
COMMUNICATION
Intermediate
COMMUNICATION
Intermediate
WORK UNDER PRESSURE
Expert
WORK UNDER PRESSURE
Expert
TEAM WORK
Expert
TEAM WORK
Expert
ORGANISATION
Expert
ORGANISATION
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
CONFIDENT
Expert
CONFIDENT
Expert
Customer Service
Expert
Customer Service
Expert
Records Management
Expert
Records Management
Expert
Retail
Expert
Retail
Expert
Payroll
Expert
Payroll
Expert
Policy
Expert
Policy
Expert

Languages

English
Expert

Hobbies

  • Cycling