Key account manger
Alpha Art Gifts
Total years of experience :4 years, 8 Months
Established consistent and appropriate business practices & enhanced sales
* Documented financial/operational processes and procedures to address divisional requirements
Maintaining understanding of the existing credit policy of the financing institution
* Reviewing the financial situation of clients and providing advice on product solutions for their banking needs
* Achieving set objectives by managing relationships with existing clients
* Building relationships with large corporate clients
* Selling credit cards to the specified target segment and exceeding the monthly target
* Ensures that all the necessary bank chargers / terms and conditions are clearly communicated to all customers.
* Ensuring customer complaints are managed / resolved in the most expeditious manner
* Sustaining & developing friendly relations with customers, resolving problem by identifying customer
service trends, determining system improvement and implementing change resulting in development of
long-term relationships for the profitability of organization
* Increase bank customers base by attracting new customers.
* Adhere to the administrative requirement of checklist, daily sales report on daily basis.
* Maintain effective business relationship whit clients to enhance the customer service image of the bank.
* Contact potential customers and convince them about the benefits of our product.
* Assist in setting up various road shows, cooperate promotions and events nationwide.
* Meeting clients understand their needs and provide them with ample information.
Ensuring extraordinary guest service by providing positive interactions with guests in a friendly and
courteous manner.
* Provide general assistance in the preparation of facilities for special functions, themed evenings in order to
deliver required service.
Manages calendar of appointments of the GM.
* Ensures appointments logistics and preparation requirements, follow up and record keeping.
* Drafts letters, correspondence and other required documents.
* Prepares presentations and reports.
* Writes meeting minutes and ensures follow up on action plans.
* Assists with travel plans, itineraries and agendas, ensuring documents and logistics and prepared
in advance.
* Ensure confidentiality.