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Wael Adawes, Operation Manager

Wael Adawes

Operation Manager·Elite Where Go

Syria

Master's degree, Managment

Work experience

Total years of experience: 23 years, 5 months

Operation Manager

February 2024 - Present

Elite Where Go

Dubai, United Arab Emirates

February 2024 - Present

 Assist the General Manager in developing and implementing strategic plans.
 Oversee day-to-day operations and ensure operational efficiency.
 Manage and coordinate activities across various departments.
 Monitor financial performance and implement cost-saving measures.
 Develop and maintain relationships with key stakeholders.
 Ensure compliance with company policies and industry regulations.
 Lead and motivate a team of managers and staff.
 Identify and address operational issues and opportunities.
 Prepare and present reports to senior management.
 Support the General Manager in decision-making processes.
 Drive business growth and market expansion initiatives.
 Implement and monitor performance metrics and KPIs.
 Manage budgets and allocate resources effectively.
 Ensure high levels of customer satisfaction and service quality.
 Foster a positive and productive work environment.
 Coordinate with external partners and vendors.
 Develop and implement training and development programs.
 Handle escalated customer and employee issues.
 Stay updated on industry trends and best practices.

Company industry:
Personal Services
Job role:
Management

Head of Credit Information department

January 2007 - Present

Byblos Bank Syria

Damascus, Syria

January 2007 - Present

Company industry:
Banking
Job role:
Banking

Sales consultant

January 2003 - December 2006

Syriatel

Damascus, Syria

January 2003 - December 2006

Marketing and Sales

Company industry:
Telecommunications
Job role:
Consulting

Education

MBA Program (Grade A) - certified by Lazarski University.

June 2010

June 2010

Master's degree, Managment

Poland

GPA (rating): Excellent

GPA (rating): Excellent

Faculty of Law

July 2003

July 2003

Diploma, Law & Economic

Syria

Skills

اتصالات
Expert
اتصالات
Expert
بحث المعلومات
Expert
بحث المعلومات
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Law
Expert
Law
Expert
Banking
Expert
Banking
Expert
Telecommunications
Intermediate
Telecommunications
Intermediate
Risk
Expert
Risk
Expert

Languages

English
Expert

Memberships

Syndicate of Law

Economic and Law

July 2008