Asst. Excessive Manager AEM
Diyar Al Madinah
Total years of experience :25 years, 3 Months
Hiring new staff meet them and train them for new project.
Define market needs and make season vision and target.
Making deals for groups and individual rates.
Make deals for groups, blocks reservations.
Design packages for Umrah and sell it for individual as main target.
Cooperate with other travel agencies for Umtah and hajj packages.
Controlling account and credit facilities.
Owning Mohandseen Branch
Hiring new staff meet them and train them for new project.
Define market needs and make season vision and target.
Making deals for groups and individual rates.
Make deals for groups, blocks reservations.
Design packages for Umrah and sell it for individual as main target.
Cooperate with other travel agencies for Umtah and hajj packages.
Controlling account and credit facilities.
Handling Sales for the Egyptian market .
Selling rooms at Makkah and Madinah hotels.
Reserve and confirm all travel agencies requests.
Maximize sales and revenue in Egyptian Market.
Report sales calls and market changes to Jeddah head office.
Coordinate groups reservations with the head office.
Coordinate with head office over-booking cases.
Handling travel agencies complains and report it to head office.
Handling Charter flights form Syria and Cyprus to Cairo/ Sharm El Sheikh.
Handling hotels, Cruises and Safaris trips contracting for all markets.
Make and design Packages for Middle East, Greek and Cyprus Market .
Making all deals and agreements with foreigner travel agencies for sell many varieties of packages .
Handling Charter flights form Allipo to Cairo/ Sharm El Sheikh.
Handling hotels, Cruises and Safaries trips contracting for Middle East market.
Make and design Packages for Middle East Market .
Making all deals and agreements with foreigner travel agencys for seeling many varaities of packages .
Arrange all the guest's Hotels, Airlines, Trains and etc. reservations and follow up for confirmations.
The responsible for guests since arrival in the air-port till final departure.
Arrange tourist Sightseeing, transfers and guiding.
Handling any problem could happen to the guest and report it to the tourism manager.
InterContinental Hotel
Disk
Handling guests complains and report it to the Front Office Manager.
Meet the V.I.P guests upon arrival and escort them to their Suites.
Train all front office and reservation staff for their job descriptions.
Manage all the hotel from the Mid night till 09:00 AM and report the General Manager about any problems or actions.
InterContinental pyramids Park Resort
Meet the guest upon arrival and arrange their check in.
Report the house keeping about any vacant (clean or dirty) rooms.
Post the guests check from all hotels outlets.
Arrange and send the guest bills to their rooms upon request.
Check the guest out.
بكالريوس سياجه و فنادق - قسم الدراسات السياحيه جامعه الاسكندريه
