Sales/Customer Service
NATIONAL COMMERCIAL BANK - ALAHLI
Total years of experience :12 years, 5 Months
* Improved sales, conducted marketing, and initiated and developed new accounts
* Supervised and serviced customer enquiries, defined customer needs, and provided solutions regarding their specific banking requirements
* Used a variety of effective sales techniques to expand the business’s client base and
* increase profits and advertising the bank’s products
* My performance in this position led to being promoted to Sales Manager for the
business
• Develops new and expands existing high net worth customer and companies.
• Meeting high net worth client to acquire new investments through presenting the available products based on the suitability of each potential client.
• Use CRM to manage and analyze customer interactions and data.
• Day to day client contact, make visits, maintenance and updating of the CRM system.
• Real estate loans specialist include ministry of housing products.
• Expert in personal loans and auto loans.
• Selling point of sales, salary deposit agreement and e-corp agreement to companies.
• Open investment accounts and register customers for tadawul service.
• Dealing with and resolving problems and issues that arise and face sales team.
• Support sales team and perform management duties when manager is absent.
• Prepared the documents and follow up with the support and internal regularity departments i.e. legal, risk and compliance in addition to sharia for some of sharia compliant mandates.
• Real estate loans specialist include ministry of housing products.
• Support sales team and perform management duties when manager is absent.
* Provided extensive and responsible administrative support to fellow staff members and departments in performing several integral functions
* Established effective communication between management and other staff members, and ensured the accurate and efficient transmission of information between these parties
* Performed specific administrative functions for the Sales Manager and sales team, as well as meeting with clients, sales, developing customer relationships and increasing profits