وائل غرزالدين

 Pricing & Accessory Manager March 2023 to Present .

• Manage a team of 11 employees.
• Lead 30 international automotive brands in passenger, commercial & heavy equipment division.
• Develop pricing proposals as per the market conditions to ensure maximum ROI, resulting in increased revenue.
• Conduct comprehensive price market surveys to formulate and implement highly effective pricing strategies.
• Create an analysis tool to support and facilitate the execution of the pricing strategy, methods & benefits.
• Manage communication with principals regarding shipping, pricing, campaign, and scrapping plans.
• Implement processes for the team and develop best practices around pricing, systems, reports, and analytical approaches.
• Develop reporting tools providing actionable insights on pricing structures, initiatives, and performance.
• Assure Gross Profit Margin is in line with the budget and strategize to achieve the business plan numbers.
• Implement an Accessory ordering plan to secure the availability & prevent obsolescence.
• Develop and expand Accessories by Line-Up to significantly enhance sales opportunities and increase revenue.

 Spare Parts Operations Supervisor Jan 2020 to March 2023

• Developed and implemented policies & procedures of ordering and receiving the spare parts, manage inventory & monitor
stock level.
• Maintained parts availability and inventory records, including receiving, stocking, and ordering parts.
• Implemented forecasting, contract procedures, receiving, evaluation, and purchasing of parts.
• Developed systems for receiving, shipping, logging, tracking, and controlling all parts and related documentation.
• Collaborated with Sales & Service managers to ensure all parts are available on time for the Sales orders & Work orders.
• Monitored monthly consumption reports, setting orders KPI by brand of Quantity & Value based on the sales summary
reports.
• Set a Target-oriented KPI, actively involving the team in pursuing strategic objectives for the upcoming year.
• Monitored & Evaluated principals accounts:
- Spare parts purchase trend of target Forecast & Actual.
- Total orders, received & on orders quantity with their ETA.
- Order ratio % and additional cost effect on parts landed cost.
- SOA, Balance Sheet, Payment status, value & date.

• Forecasted likely levels of demand for services and products/solutions to meet the business needs and maintain constant
checking on stock levels to maximize business efficiency.
• Conducted continuous research to ascertain the best products and suppliers in terms of minimum cost, delivery schedules
and quality to meet company goals.
• Liaised with suppliers, manufacturers, relevant internal departments, and customers.
• Liaised with key company employees to determine their product and service needs.
• Identified potential suppliers, visited existing suppliers, built, and maintained good relationships with them.
• Negotiated and agreed contracts and monitored their progress, checking the quality of service provided.
• Monitored business trends and product availability to pay the best price for company goods and services without
sacrificing quality or delivery terms.
• Developed and implementing strategies for procuring, storing, and distributing goods or services and maintaining stock
levels
• Ensured that parts and materials are bought at the most competitive price and delivered on time for production in a good
condition.
• Monitored Machines are available for rent, coordinating with logistics, technical department and monitoring the
equipment rental end of duration/contract in coordination with the marketing manager for further business plans.
• Ensured all the equipment Estimara, operators/drivers QID, third party Certificate in coordination with logistics, HR
manager is valid and arrange the necessary.
• Responsible for managing the suppliers/customers’ account, Payables/Receivables, SOA, collection, and payment, based
on the signed agreements between both parties.
• Controlled, checked, and evaluated all the generated reports between the suppliers, customers, and spare parts/
Procurement department.
• Contributed to and optimized the company’s future business plans, the customers/ suppliers’ needs and availabilities with
Company Executive Director.
• Attended meetings and trade conferences.

• Supervised the requisition, distribution, and controlled inventory including materials, lubricants, parts, supplies, and tools.
• Coordinated with purchasing department as to policy and procedures used for purchasing and receiving materials, supplies
and equipment.
• Planned routes and load scheduling for multi-drop deliveries.
• Assigned, supervised, reviewed, and evaluated the work of team members.
• Conducted performance evaluation; maintained time sheets; interviewed and hired employees.
• Monitored and maintained physically and through system the store document record, followed up with the employees the
new work process and performance.
• Supervised year-end inventory and audit.
• Submitted to Management daily, monthly, and yearly store reports.

• Built strong relationships with customers, providing them with a brief presentation of the available furniture and guiding
them to the right choice.
• Coordinated with the company interior designer and warehouse team.
• Created customer’s account, issue quotation, delivery note, and invoices.

• built strong relationship with prospects between customer, City Ledger, group tours and hotel.
• Developed an effective sales strategy can attract, satisfied the guest and companies.
• Maintained an accurate record, reports of the visitors staying, feedback and recommendation.
• Provided weekly, monthly sales activity report, in coordination with the front desk receptionist and finance department.