Director of Properties, Residential & Commercial
Confidential Co.
مجموع سنوات الخبرة :19 years, 2 أشهر
Duration: 2012 - Present: Confidential Co., KSA.
Position: Director of Properties, Residential & Commercial
Working as a - Real Estate - Director of Properties in one of the largest multinational Group in Saudi Arabia and GCC, residential and commercial, PM & FM, managing and handling all related departments in details such as; Development, PR, Leasing, Maintenance, Finance and Marketing.
General Duties:
Management, Finance & Administration:
• Coordinate and plan marketing activities including implementing promotional projects and developing informational and leasing brochures.
• Organize seasonal activities and promote shows to increase retail sales.
• Manage the staff to ensure that all property responsibilities were enforced
• Manage an operated budget.
• Recruit, hired, and trained a cohesive, high performing and diverse team with an in-depth concentration of excellence within the team experience.
• Work with businesses in generating new sales revenue for tenant lease/vendor contracts
• Ensure the implementation of the daily operations of a facility wide knowledge program
• Provide monthly report.
• Review clients feedback and escalates any issues for improvement
• Coordinate with relevant Government departments and authorities to secure required approvals and permits
• Display mature and considered people skills dealing with all residents, visitors and contractors
• Create and build up contracts forms.
• Edit and produce lease documents as necessary.
• Prepare of leases for new tenants including record check.
• Perform of all necessary functions to facilitate Tenant “Move In” and “Move Out” procedures including:
- Letters to tenants regarding lease obligations
- Lease expiration date notification
- Renewal/move out obligation letters
- Security Deposit Return Letters
• Monitor contractors, suppliers, invoices and all related subjects.
• Manage to prepare cheques from tenets making sure all deposits on time.
• Control the petty cash system.
• Review financial statements.
• Issue late payment, arrears and N.S.F. notices.
• Manage residents notice of rent changes to rent.
• Calculate rent and adjustments if so.
• Review applications for subsidy and conducting annual income verification
• Set up confidential files for households receiving subsidy.
Other Duties:
Activities & Maintenance:
• Provide effective training in areas of team, service, maintenance, presentation, knowledge and inventory.
• Monitor of coverage and ensuring coordination with discipline heads.
• Distribute of daily data for all maintenance, building & units; ensuring attendance for repair.
• Review all tenant daily request and update status in online system accordingly.
• Request and review service reports from various service line vendors (Alarm, CCTV, Pest Control, Fire Fighting Equipments, etc).
• Monitor the FM team and software for complaints to ensure outsourced vendors complete the all jobs in a timely manner.
• Follow up on pending jobs with vendors.
• Ensure that all required third party inspections are conducted and reports completed on timely basis.
• Assess risk prior of the project or maintenance work and ensures team follows safety methods, procedures, and techniques while carrying out their duties.
• Oversee all aspects of residential and maintenance operations on the compound in line with mandated company policies and strategic direction.
• Responsible for ensuring the safety, security and comfort of all residents and ensure their needs, Professionally and expeditiously.
• Perform preventative property maintenance to keep the property functioning in top condition.
• Follow up maintenance schedule on a daily bases.
• Provide solution for maintenance difficulties.
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It is a three years high diploma, an AS degree from S.C.C.
It is a three years diploma, an AS degree from S.C.C