wael kilany, Sales Supervisor

wael kilany

Sales Supervisor

Ghabbour Auto

Location
Egypt - Alexandria
Education
Bachelor's degree, Bachelor of Law
Experience
22 years, 1 Months

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Work Experience

Total years of experience :22 years, 1 Months

Sales Supervisor at Ghabbour Auto
  • Egypt - Alexandria
  • My current job since September 2009

To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve
the overall corporate sales objectives.
- To assist the Sales Manager in revising and implementing the sales strategies plans.
- To assist the Sales Manager in generating sales opportunities by identifying appropriate business
targets.
- To assist the Sales Manager in providing a professional and excellent level of customer service with
existing and new customers.
- Assist Sales Manager by completing all assigned duties
- Handle customer issues, resolution and communicate escalated issues to the Sales Manager
- Supervise Sales Representatives
- Assist with sales rep questions, concerns and product/service questions.
- Create reports showing Sales.
- Deliver positive feedback, Employee Rewards and Customer Recognitions to Employee
- Communicate all employee relations issues, concerns, and incidents to Sales Manager.
- Monitor, analyze and take accountability for performance affecting improvements in
sales/revenue growth, sales productivity, sales quality and optimization of customer satisfaction .

Sales Representative at Ghabbour Auto
  • Egypt - Alexandria
  • April 2004 to August 2009

- Present and sell company products and services to current and potential clients.
- Prepare action plans and schedules to identify specific targets and to project the number of
contacts to be made.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals and sales contracts.
- Develop and maintain sales materials and current product knowledge.
- Establish and maintain current client and potential client relationships.
- Identify and resolve client concerns.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
- Coordinate company staff to accomplish the work required to close sales.

Insurance Sales Agent at AIG ( American International Group ) For Insurance "Alico"
  • Egypt - Alexandria
  • May 2002 to March 2004

Advising clients on insurance policies that fit their needs best.
- Find new customers and explain the types of coverage that you might find useful.
- For the price and the policies that offer various insurance companies.
- Maintain client records and prepare reports.
- Assist clients in procedures to obtain for financial compensation.

Education

Bachelor's degree, Bachelor of Law
  • at Faculty of Law, University of Alexandria
  • May 2002

Specialties & Skills

Achieving Targets
Interpersonal Skills
problem solving skills
Negotiation
Sales skills
Project Planning, Computer Skills , Critical Thinking ,Business Ethics
Communication skills , Mastering Telephone Skills, Coaching Conversations , Report Writing Teambuild

Languages

English
Intermediate

Training and Certifications

Communication ,Leadership ,Teambuilding ,Change Management ,Time Management, Meeting Management, Com (Training)
Training Institute:
GB-Academy
Date Attended:
December 2014

Hobbies

  • Football, reading, swimming