Large Accounts Business Development
Soft Flow
مجموع سنوات الخبرة :22 years, 4 أشهر
Soft Flow (Microsoft LAR and SAP Gold partner)
Soft Flow Group have a Comprehensive Portfolio of products with main focus on Solutions
Selling & Professional Services.
Responsible for business development in Lebanon and Iraq market, creating leads,
following them up, and converting them into sales. Working closely with upper managers
and broad range of internal teams (marketing, account services, products managers) to
ensure all sales and marketing activities are achieved. Ensuring sales staff are highly
motivated.
2011 - Present
Business Development Manager
International Computer & Communication System - ICC
We specialized in total IT Solutions, provider offering solutions serving small, medium, and enterprise businesses.
Our customer references include well known organizations in various sectors such as ISP, Banking, Education, Engineering, Advertising, Printing, Health, Hotels, Government, and others.
Business Development in term of:
• Product management: managing the relations with technology providers (overseas) and keep updates with new products and technologies provide training to sales team concerning these products.
• Key Account Management: managing the relations and sales process with certain major accounts starting by building the relationships network, creating needs, ending up with contract signing.
2010 - March 2011
Business Development Manager
Globalis International
Globalis International specializes in providing multilingual printing, banking and software solutions to Public and Private sectors organizations in the Middle East and Africa. Inspired by a young innovative vision, Globalis develops state of the art products that have built their reputation throughout the years.
I am responsible on Globalis business activities in several countries in ME.
My mission is to assist our customers to succeed by providing them with innovative, high quality, reliable printing and banking solutions and services delivered by a friendly, efficient and professional team
2005 - Aug 2010
Senior Account manager
Soft Flow - Senior Account Manager
"Microsoft, Microsoft ERP solutions (GP), CA - Enterprise Solution Providers, Citrix Gold Partner, Business Object - Partner, and Professional Services"
Generate new business in mid-market and major accounts aimed at all vertical markets
• Manage and Sell Microsoft EA for 7 big accounts in Lebanon
• Sell Microsoft Solutions and Licenses
• Exceeded most sales targets on an annual basis
• Built solid relationships with customers
Responsibilities and duties: • Calls on prospective clients to explain types of services provided by the company such as application development, solution implementation and migration, information technology and business consultancy, licensing agreements
• Analyzes client's work environment in order to provide the most appropriate solution in response to any problem or to improve the accomplishment of the required tasks.
• Consults development systems analyst and computer infrastructure systems analyst to secure information concerning methodology in order to meet customer's needs.
• Quotes prices for services outlined in prospectus.
• Revises or expands prospectus to meet client's needs.
• Issues work orders and schedules initiation of services.
• Periodically confers with clients and colleagues to verify satisfaction with service or to resolve complaints.
• Receives all claims and participates with customer relation department resolving all complaints.
• Handles and prospects client's needs
• Follows up on account management
• Enters new client data and other sales data for current clients into computer database.
2002- July 2005
Systems Administrator & Presales
Premier Information Technology (Computer Associates)
• Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations • Microsoft Volume Licenses Administrator • Achievement Certificate in the curse SITUATIONAL SELLING from CSP Middle East • Certificate of Successful Achievement: Sales Pedigree Program from WYDNER COACHES - Samir Zhiel • CA Sales Foundation Certification - Security: Threat Management • CA Sales Foundation Certification - Security: Security and Information Management • CA Sales Foundation Certification - Security: Identity and Access Management • CA Sales Foundation Certification - Infrastructure: Desktop Management • CA Sales Foundation Certification - Network and Systems Management • CA Sales Foundation Certification - Storage: Storage Management • Certificate of Completion - A+ • Certificate of Successful Achievement - 2151 Microsoft Windows 2000 • Certificate of Successful Achievement - 2152 Implementing Microsoft Windows 2000 pro