Wael Morgan, Regional Operations Manager MEA (Telecom ,Oil&Gas, Water & Electricity, SCADA, PC)

Wael Morgan

Regional Operations Manager MEA (Telecom ,Oil&Gas, Water & Electricity, SCADA, PC)

GIZA SYSTEMS

Location
Egypt
Education
Master's degree, Global Business
Experience
29 years, 10 Months

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Work Experience

Total years of experience :29 years, 10 Months

Regional Operations Manager MEA (Telecom ,Oil&Gas, Water & Electricity, SCADA, PC) at GIZA SYSTEMS
  • Egypt - Cairo
  • My current job since January 2013

Review & approve customer contracts with review committee.

Ensure that opportunities and projects are registered on the ERP system in due time to facilitate logging information and reporting to maintain an accurate and up-to-date information.

Ensure all project contracts and legal documents are signed and archived within the assigned Country.

Follow-up contracts implementation throughout project stages and escalates if necessary.

Attend all kick-off meetings to ensure full understanding of the required delivery.

Monitor the timely implementation of projects and ensures their achievement of milestones and coordinate with both accounting manager and project managers for progress billing.

Monitor the cash in-out and baseline continuously and report any risks to the PM, Head of PMs, Accounting Manager and Country Manager or as per the risk process - if defined.

Ensure that all purchasing requirements are met as per the Project
 Procurement Plan.

Coordinate with subordinates to compile a Monthly Projects Status Report submitted by the Project Managers and reports them to the Country Manager for updates on current project status and action.

Review with the accounting manager the monthly financial reports and submit to the Country Manager for review.

Confirm that all final project documents are archived and uploaded on the system and manage handover to Service Team to initiate warranty cycle

Process Improvement:
Work with other COM(s) in other countries to Prepare standard policies &procedures manuals to be implemented across all countries after being reviewed and approved by country managers.

Work with Head of PM(s) across all LoBs to ensure that an appropriate communication plan is in place that will maintain the flow of information during
the project life cycle.

Develop a “Who’s Who” manual to support the operations and other countries teams in communicating with the country.

Report all challenges faced in projects and its successful resolution to the KM

Program Manager(Telecom ,Oil&Gas, Water & Electricity, SCADA, PC) at Giza Systems
  • Egypt - Cairo
  • March 2009 to December 2012

• Manage a number of projects and take the responsibility for a portfolio of customer projects
• Responsible for the planning, execution and successful completion of a number of customer projects
• Prepare Program plans, and review them with the Program Manager from the client’s side.
• Monitor the progress of program, ensuring that all program milestones are achieved.
• Follow-up the final acceptance for the whole program.
• Monitor the program invoicing and notifies the Finance of all the necessary interim invoices to be issued to the client.
• Prepare and submits periodical activity reports to the relevant manager.
• Prepare and submits periodical progress reports to customer, as needed

Senior Project Manager at ITS
  • Egypt
  • June 2006 to February 2009

• Preparing the detailed project management plan.
• identifying risks and planning their management/mitigation
• Updates the Account Manager on a regular basis, on the progress and development of the Project.
• Follow-up Internal Policies & Procedures such as Web Time Sheet (WTS), (CRM) & Great Plains systems and facilitate fixing any problems appear with its owners.
• Ensuring the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly understood by all concerned
• .
• Monitoring performance against the plan;
• highlighting areas of slippage and identifying/initiating corrective action
• Prepares and submits project progress reports (as needed) to the program manager.
• Prepares project plan, communicates it to the team, and reviews the plan with the Project Manager from the client’s side.
• Manages the day-to-day activities within the project taking place on the client site and within the team working at Giza and manages the problems that arise.
• Communicates all necessary project purchases to the Order Processing Department and provides them with technical assistance for the ordering of project supplies.
• Follows-up on stage approvals with the client and compiles acceptance sheets for each module, as well as final acceptance sheets for the whole project.
• Reviews and undertakes quality assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and specifications.
• Monitors the invoicing on a project and notifies the Finance of all the necessary interim invoices to be issued to the client.
• .
• Prepares and submits monthly project progress reports to the PMO, Program Manager and the relevant manager

Production Manager at UTU
  • United Arab Emirates
  • March 2004 to May 2006

• Plan a production schedule for the all the software products
• Implement and control the production schedule
• Review and adjust the schedule where needed
• Determine the human resources required
• Determine the material resources required
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• Manage human and material resources to meet production targets
• Make decisions about equipment use, maintenance, modification and
procurement
• Work out and implement standard operating procedures for production
operations
• Ensure that standard operating procedures are adhered to Ensure implementation and adherence to health and safety procedures
• Set product quality standards
• Monitor quality standards of products
• Implement and enforce quality control and tracking programs to meet quality
objectives
• Analyze production and quality control to detect and correct problems
• Determine and implement improvements to the production process
• Prepare and maintain production reports
• Monitor and review the performance of staff and organize necessary
interventions for improvement
• Estimate production costs
• Set production budgets
• Manage production budgets
• Implement cost control programs
• Ensure efficient collaboration and co-ordination between relevant departments
including procurement, distribution and management

Software Development Manager at Yalla Online (Telecom)
  • Egypt
  • November 2000 to February 2004

• Responsible for managing and developing most of online applications
• Collaborate with the lead architect, developers, business analysts and company executives in order to company executives in order to determine the software's technical direction, system design and implementation
plan.
• Manage day-to-day activities of the software team to ensure each project
remains on schedule and on budget.
• Create, maintain and track project plans and schedules, cost estimates and problem logs throughout the life of the project.
• Providing routine status reports to clients and management.
•Introduce the required leadership, guidance and motivation to developers and
programmers while resolving
internal conflicts.
• Allocating company resources, conducting software team meetings,
troubleshooting technical issues, and
facilitating the deployment of software upgrades.

Project Manager at SAKHR Software
  • Egypt
  • June 1994 to October 2000

• Preparing the detailed project management plan.
• identifying risks and planning their management/mitigation
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• Updates the Account Manager on a regular basis, on the progress and development of the Project.
• Follow-up Internal Policies & Procedures such as Web Time Sheet (WTS), (CRM) & Great Plains systems and facilitate fixing any problems appear with its owners.
• Ensuring the project’s overall objectives, targets at various key stages, and individuals’ responsibilities are clearly understood by all concerned
• Monitoring performance against the plan;
highlighting areas of slippage and identifying/initiating corrective action
• Prepares and submits project progress reports (as needed) to the program manager.
• Prepares project plan, communicates it to the team, and reviews the plan with the Project Manager from the client’s side.
• Manages the day-to-day activities within the project taking place on the client site and within the team working at Sakhr and manages the problems that arise.
• Communicates all necessary project purchases to the Order Processing Department and provides
them with technical assistance for the ordering of project supplies.
• Follows-up on stage approvals with the client and compiles acceptance sheets for each module, as well as final acceptance sheets for the whole project.
• Reviews and undertakes quality
assurance on all client deliverables prepared by the team before they are sent to the client, ensuring that they meet the required standards and
specifications.
• Monitors the invoicing on a project and notifies the Finance of all the necessary interim invoices to be issued to the client.
• Prepares and submits monthly project progress reports to the PMO, Program Manager and the relevant manager

Education

Master's degree, Global Business
  • at ESLSCA
  • December 2014

Global Business

Diploma, Train The Trainer
  • at IMI
  • May 2010

Train The Trainer Diploma

Diploma, PMP
  • at AmidEast
  • September 2006

Project Managment Professional

Diploma, CMM & Project Management
  • at U.S.Agency for International Development
  • March 2004

- Quality Control - Introduction TO CMM Certification - Use The Internet To Generate Leads - Managing Your Software Company

Bachelor's degree, Computer Science
  • at Ain Shams University
  • May 1993

Bachelor's degree, Computer Science

Diploma, Computer Science
  • at American University In Cairo
  • May 1993

Computer Science Diploma

Specialties & Skills

Multimedia
Web Applications
Management
Preparing risk plans and contingency
Using all office applications
Excellent analytical, Problem solving, leadership, organization and communication skills
Managing project team members
Controlling project scope (time, budget and features)
Applying Project Management methodologies
Applying Quality methodologies
Working on Both platforms Mac and IBM
Participate in problem solving
projects management experience
Preparing project financial appraisal
Working on MS Project
Maximizing client satisfaction
D.HTML, Java Script, Flash8, Authorware8, Director8, Flash Communication Server, Adobe Photoshop8CS
• Team Leading

Languages

Arabic
Expert
English
Expert
French
Intermediate

Memberships

Wadi Degla Club
  • Member
  • January 2010