H. Section for Database & IT Technical Support & System Analyses
GEMMA ceramic & porcelain tiles
Total years of experience :24 years, 11 Months
-Worked as a Network Administrator, monitored a network comprising
of 250+ computers, 5 servers, 3 sites and 150 users and
simultaneously managed system & database administration related
functionalities.
-Managing, monitoring, and maintaining several servers. (HP and Dell)
(Win2003/2008)
-Database administrator activities
-Installation and Monitoring of software (Windows, Office, ACAD, …)
-Installation and Training of new users
-Installation of LAN network. and Solving problems for LAN Users
-Maintenance of PCs and the related parts.
-Design or redesign of programs.
-Maintenance Software program for Lines production (PCs - PLC)
-Provide helpdesk support for users. (local & Remote)
-Bullied security system in all company locations.
-Monitoring and maintaining WAN connections to remote sites.
-Manage the performance of the WAN (using the CISCO Routers ).
-Manage the Implementation of the electronic e-Mail
-Implement database application (IBM-Notes groupware database and
MS-SQL 2000), with the goal enhancing the level of automation and
increase the accuracy in the business' cycles.
-Directs and coordinates information systems design, planning,
implementation, troubleshooting and correction.
-Architecting, building, and running multiple redundant and secure
data centers hosted both internally and externally.
-Serves as a liaison between information systems and other internal
departments.
-Participates in business unit strategic planning and product
development meetings.
-Responsible for the training and development of IT staff.
-Hire, dismiss, and train IT and / or consultants as the need arises.
-Key participant in developing, maintaining and adhering to annual
department budget.
-Key participant in the development of the long-term technical strategy
for the business units.
-Managing a team of 2 IT personnel, budgeting IT Infrastructure,
upgrading hardware & software solutions including maintenance
Contracts.
-Maintaining IT policy & standards and leading the Product Support
Team (Technology Products).
-Maintaining relationship with software & hardware vendors like
Microsoft, Adobe, Apple, HP, Dell & ASUS.
-Developing systemization of all
Analysis and programming using MS Access, VBasic for single and multiuser
in the following fields:
Accounting systems, Stock control, Import and export, Payroll
systems and Personnel systems
Application for Weighbridge and communication modules
between PC and other device.
- Database administrator activities :
Maintenance of OMS System. OMS is in house Operation management System
developed by ARESCO technical department with an objective of integration
and control of all fabrication processes, this processes include:-
Preparation of bill of materials, Material Store Requisitions and
Purchase Requisitions.
Control of stores.
Follow up of fabrication, Quality Control and Dispatch.
- IT Administrator activities:
courses: Diploma in System analysis and design, The Egyptian Institute for Accountants & Auditors. (2000) Graduation Grade: Excellent * Basics of Diploma o Advanced Analyses & Design. o Advanced of Programming and Database Structure. o Information System.