Senior System Administrator / Database Administrator
Habitat
Total years of experience :21 years, 3 Months
Oversaw global IT operations, infrastructure including servers, security,
networking, storage systems and desktops at Habitat HQ and four braches
• Successfully managed to increase overall system stability and reliability
• Reduced downtime, which resulted in increased productivity
Planning and assessing the upcoming software and hardware upgrades and
replacement
• Increased predictability and avoided upgrade issues that may impact system
productivity
• Decreased system downtime during upgrades and migrations
Evaluating network and server performance
• Successfully determined components with potential bottleneck and upgraded
them, i.e. upgrading core network switches
• Upgraded core network cabling to fiber optic cables which led to increased
throughput and productivity
Designed a new high performance backup and disaster recovery solution using HPE
StoreOnce server, HPE StoreEver autoloader tape library for offsite storage and Veritas
BackupExec
• Increased backup and recovery performance
• Smaller backup window at night
Eliminated Most of single point of failure at both hardware and software level
• Increased reliability and overall uptime
• More predictable quality of service that meet world class standards
Respond to system critical issues promptly with standardized troubleshooting
methodology
Managed infrastructure servers in HQ and branches, i.e. Active directory, DNS, DHCP,
WSUS, Exchange, DFS, and file servers using windows 2008 and 2012 R2
• Successfully increased system uptime by using best practices guidelines
Connected HQ and branches with VPN Connections
• Resulted in tremendous reduction in cost and time
• More productivity and faster query response
Carrying out major network migrations and upgrades
• Successfully replaced a number of old HPE G5 and G6 servers with newer Gen9
servers
• The process completed without any server disruption by using virtual server live
migration
Worked closely with developer team to identify system requirements and tune apps
and SQL Server performance
• Enhanced queries and application performance
• Faster response time and increased productivity
Evaluating and recommending a number of new technologies and solutions
• Successfully convinced board of new upgrades
Rolled out security camera and biometric attendance devices
• Increased employee discipline and overall physical corporate security
Conducted user training for best practices and guidelines
• Enhanced end user awareness of possible risks and how to avoid them
• Reduced the possibility of security breaches that may occur by unaware users
Troubleshooting network, desktops, and end-users issues.
Installing new desktop pcs, operating systems, applications and print devices.
Installing, terminating and testing new network cables and patches.
Diagnosing and troubleshooting network connectivity issues.
Managed active directory users, groups, group policy and security on local site.
Respond to and solve client issues as L1 technical support staff.
Ensure that all operating systems, applications and anti-malware are patched and
up-to-date.
Enforce corporate policy best practices and guidelines.
Document all network incidents and proper resolution and countermeasures to avoid them.
Providing technical support services.
Troubleshooting technical issues and network incidents.
Cooperating with IT staff members.
Respond to and solve client issues related to performance and functionality.
Provide full documentation for all cases related to network incidents.
Maintain all operating systems in the factory site patched and up-to-date.
Escalate issues to HQ on persistent issues.
Closely maintain and check the status of leased lines that connects the factory site to other sites.
Coordinate operations with the IT staff in Italy and other Plants and HQ.
Enforcing company rules and policies.
Very good grade for the last year, GPA good, and excellent grade for the graduation project, which revolves around designing a system for train-tickets booking.
I studied in that school and I gratueted from it .I have gained many awards from the school for my achivements there .I have been honoured for being the excellent student throughout my school years.
