Wafa'a حداد

• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepare employees for assignments by establishing and conducting orientation and training programs.
• Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by department managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.

International Women’s Forum - Jordan Chapter (IWF))
Executive Director (Outsourcing Contract through Encaps Consult)
June 2013 - Present
Life Coaching Sessions/ Activities and Initiatives / Mentoring Programs ..

Administration level:
• Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals.
• Maintain a working knowledge of significant developments and trends in the field.
• Actively engage and energize, board members, event committees, alumni (LEMP Graduiates), partnering organizations, and funders.
• Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the board, funders, and other constituents.
• Handling the correspondence with IWF Head Quarter / USA.

Board of Directors and Members' level:
• Communicating financial and program developements with the Board of Directors.
• Communicating and assisting Heads of Committees of IWF/J .

Program Level:
• Managing IWF/J memberships .
• Coordinating IWF/J’s monthly networking activities and speaker sessions.
• Managing IWF/J expenditures and income .
• Managing Leadership Enhancement and Mentoring Program (LEMP) .
• Managing the LEMP "Arabization" process and production of the manual.

Activities coordinated by me :
• The Leadership Enhancement and Mentoring Program (LEMP 6)for Interior & Social Development Ministries.
• Panel Disscusion with Ms. Raja Batarseh about Sugar & Food Adiction.
• Gathering at H.E Mrs. Suhair Al-Ali with IWF Members & The Ambassadors.
• Session with H.E Minister of Interior Mr. Hussain Al-Majali.
• Celebrating International Woman Day/Mother’s Day.
• Panel discussion (Penal Code Article 308 “The marriage of the Culprits of Rape to their Victims”).
• Back to School Initiatives (Al-Karak).
• Reception and life coaching session “ Ms. Pearl Kupe - South Africa”.

ENCAPS Consult - Member Firm of EWK International)
Human Resources and Recruitment Consultant
Mar 2012 - present

- Assisting clients with strategically integrating effective HR processes.
- Providing clients with development services and management consulting includes; Performance Management System monitoring, advisory of organizational Structure, job descriptions, Positions grades and salary scales, skills & Training needs assessment, personnel management and operation, PESTEL & SWOT analysis.
- Handling the recruitment projects and procedures ( mainly Jordan & GCC) select the suitable candidates for the task by reading the interviews, match candidates to jobs to build a pool of potential applicants, screen and do the short list of the candidates for the employers to interview, handling the interviews with the employer and providing advice about the best candidates .
- Find candidates for executive and specialist positions (Headhunting).
- Managing projects from A- Z ( correspondence, contacts, contracts, financial statements, translation, data management, Reporting, etc..).

The projects I worked on :
Main HR Projects:
- ARIJ (Arab Reporters for Investigative Journalism ) HR Consultancy
- AIS Asamiah International School (PESTEL & SWOT Analysis and KPI’S) .
- (HICD-MOE) USAID Project - Analyzing of the Ministry of Education..
- Al-Sana for Tourism Investments - Vintage Restaurant - HR & Adminstration Management.
- JAM (Jordan Air motive -Member of Adam invest group) HR Consultancy

The main recruiting projects:
- Marafeq Qatar - Qatar.
- TGF - Jordan.
- AL-Mulla Group - Kuwait.
- Al-bazie Group - Kuwait.
- Al-Kasid Group - Iraq / Jordan.
- JPM (Jordan Pharmaceutical Manufacturing Facilitator) - Jordan.
- Banawi Group - Kuwait, KSA.
- Libanet - Lebanon.

• Providing the company with development services and HR consultancy, includes; Performance Management System monitoring, research, advisory of organizational Structure, job descriptions, career path, Positions grades and salary scales, skills & Training needs
• Handling the recruiting in the company and finding the suitable candidates for specialist positions and executive (Headhunting).
• Employee’s satisfaction surveys.

• Establishing a strong base for the company (Jordan Branch) “1st year establishing “.
• Communicate with the head office in South African next to the Meddle East main branch in Dubai about the business, material, invoices, shipping and the South African team whom working here in Jordan.
• Responsible for all financial matters of the company, income, expenses, banking Issues, check books, petty cash, rent payments, South African Team apartment's rent, loans and their stipends and other inventories issues.
• All Employees issues except the Social Security we weren't included.
• Developing business in the company, which in return would ensure the company’s growth and progress by finding large projects with new serving ideas specially that the product is so expensive and for the high end only.
• Bringing new clients for the company by acting as a high-level sales person next to my two seniors Sales managers.
• Nurturing different business relations of a company and making it popular for the clients by focusing and finding new methods in Marketing.
• Controlling all the correspondence in the company including the emails that sent by my team including drawings, quotations, contracts, invoices, receipts...
• Controlling all the purchasing operations in the company including furniture, stationary, office requirements etc...
• Visiting the sights (projects) to ensure that work is going in the right path.

Founding the Human Resource Department with help from the developing department in the mother company UAIC :
· Working on the policies and procedures for the company "The departments and the Branches "  according to the Jordanian labor's law and the law of Amman stock exchange .
· Creating filing System to the employees .
· Reflecting all the HRD's (Human Resource Department ) work on the HR system which designed under my supervision according to Aman's Vision .
· Controlling all the employee's daily attendance, absence, vacations, sick leaves etc.. .
· Monitoring employees attitude and performance inside the company with the Managers according to their Job Description next to the company's policies and procedures .
· Responsible about all the insurance contracts like Health Insurance, Relate Buildings, vehicles etc...
· Handling Employees Affairs, reviewing resumes, arranging tests and candidate interviews, Hiring, Training, Social Security, Tax's Issue, Employees Benefits .
· Evaluating the problems in the workflow plus helping in finding solutions.

Controlling all the correspondences.
• Preparing the schedules for the engineers and other workers in the field.
• Monitoring daily reports next to the accounting issues such as bills and petty cash.
• Managing the costumer’s lists.