wafa hussien, Sales and business development specialist

wafa hussien

Sales and business development specialist

Ductsox MENA

Location
United Arab Emirates
Education
Diploma, project management diploma
Experience
13 years, 3 Months

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Work Experience

Total years of experience :13 years, 3 Months

Sales and business development specialist at Ductsox MENA
  • United Arab Emirates - Dubai
  • My current job since March 2020

Conduct visits to new clients, provide sales presentations and product knowledge.
Liaise with design team to meet client requirement and layouts technical details provision.
Provide quotations, negotiate for best prices with clients taking in consideration forecast and market situation.
Liaise with production and logistics team to meet best delivery times and client satisfaction.
Manage site visits and installation supervision.
Provide best aftersales support through following up with existing clients and provide warranty certificates and performance reports.
sales

Sales Specialist at Kitchen Parks LLC
  • United Arab Emirates - Dubai
  • September 2021 to May 2022

Prospecting new leads and converting it into opportunities
Conduct meetings with Decision-makers
Negotiations till deals are Closed Won on Salesforce

Senior technical advisor - Apple Inc at Teleperformance - United Arab Emirates
  • United Arab Emirates - Dubai
  • February 2017 to February 2020

Resolving technical issues over the phone for different types of customers and establishing sustainable relationships and engage customers by taking the extra mile
Achieving team qualitative and quantitative targets and selling products as required
Advising present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies
Influencing customers to buy or retain product or service by following a prepared script to give product reference information
Documenting transactions by completing forms and record logs; maintaining database by entering, verifying, and backing up data
Executing operations by following policies and procedures; reporting needed changes; maintaining quality service by following organization standards.

Tendering Specialist at Integromed GmbH - Eg office
  • Egypt - Cairo
  • September 2015 to April 2016

• Prepares tenders through standardized tender templates and documentation.
• Maintains a list of qualified vendors, especially as related to planned tenders.
• Liaises with the other departments on an ongoing basis
• Assists in preparation and/or review of tender Documentation Packages
• Prepares Tenders status reports

Office Manager at National Company for medical supplier
  • Egypt - Cairo
  • July 2014 to March 2015

• Responsible for tendering procedures, with required criteria among the predefined scope of business.
• Continually research new technologies (widening the business scope) and methodologies.
• Manage Projects breakdown such as, scope of work, compliances, documentations, approvals from consultants/clients, cost of the project and project performance to ensure projects are delivered within project parameters of cost, time and quality.
• Attend all project site and department meetings to resolve and discuss all project related technical issues such as project timelines, cost, quality standards and manpower resources allocations, to facilitate approval of project requirements and follow up for the actions initiated in the meetings.
• Workshops and Seminars Arrangement

System Engineer at Delta Medical
  • Egypt - Cairo
  • October 2013 to July 2014

Responsible for business solutions analyzing and development, within the scope of elevating the work theme and technicalities (ERP Pre-implementation).

BackOffice Engineer at Delta Medical
  • Egypt - Cairo
  • December 2010 to September 2013

Responsible for following up all maintenance processes, Update inspection sheets for used Spare Parts and prepare necessary forms, Reliability, Inventory control, Material Planning.

Clinical Engineer at armed force hospital - umdurman
  • Sudan - Khartoum
  • April 2009 to April 2010

i worked for the hospital's technical support department of all the medical equipment in ICU, CCU i'm able to install, maintain medical devices
deal with the new software, networks of new technologies, train staff and users

Education

Diploma, project management diploma
  • at arab academy for science and technology
  • April 2014
Bachelor's degree, biomedical engineering
  • at CAIRO UNIVERSITY
  • November 2008

Specialties & Skills

Customer Support
Turnkey Projects
Technical Specs
Engineering
Biomedical Engineering
MS word
internet
communication
team leadership
primavera
negotiation
operation
sales coordination
digital marketing
marketing

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Native Speaker

Hobbies

  • Watching movies
  • Reading