Executive Secretary/ Excellence Executive - Chamber Executive Office
Dubai Chamber of Commerce & Industry
مجموع سنوات الخبرة :26 years, 6 أشهر
June 2008 - Present Dubai Chamber of Commerce & Industry
Executive Secretary/ Excellence Executive - Chamber Executive Office
Job Details:
- Preparing required arrangements for Management Review meetings, headed by the Director General, such as; agenda and material, write, minutes of meeting and following up with all attendees the action points agreed on during the meeting
- Preparing Management Monthly reports on the performance of all departments in the organization and submitting reports to the Director General.
- Assisting in changing/ modifying KPIs & SLA's when required as well as collecting and reporting the results.
- Assisting in the semiannual internal audit cycle based on ISO 9001-2008 standards.
- Cooperating and assisting in obtaining ISO certificates, Dubai Government Excellence Program Award (DGEP) and various excellence awards.
- Following up with all Heads of Departments on their project progress based on their operational plans and reporting progress quarterly to DG.
- Acting as the main point of contact for all issues related to the DG with respect to DGEP, Excellence and Internal Audits, e.g. Taking DG Approvals, Communicating DG decisions and Handling of letters.
- Preparing weekly/ monthly follow up reports for all assignments.
- Handling correspondence for the Director General independently, seeking inputs in critical and key matters. Carrying out the paperwork and documentation for the office, utilizing extensive knowledge of the organization's processes and procedures.
- Managing the diary engagements for the Director General, ensuring efficient record of appointments and timely follow-up.
- Working as a monitoring unit for all key actions instructed by the Director General and following up deadlines as required.
March 2007 - June 2008 Tatweer - Dubai Industrial City (Dubai)
Personal Assistant to Chief Executive Officer
Job Details: - Managing Meetings Internally & Externally such as organizing meetings, handling bookings, preparing presentations, liaising with departments for confirmations in order for meetings to start on time with minimal problems
- Preparing agenda's & taking minutes of meetings, circulating to team members in order for the meetings to run smoothly and constantly keeping a professional image for DI City
- Maintaining filling system & record keeping for CEO in order to keep effective and efficient records and data.
- Preparing design formats, letters, expense claim forms, forwarding & dispatching mail, following up and signing off from CEO in order to process payments, mail and other administration related requisitions.
- Maintaining filling system & record keeping for CEO in order to keep effective and efficient records and data.
- Handling travel arrangements, Hotel Booking, Transportation, Tickets delivery, Personal & Business in order for the CEO to complete the trip without complications.
Sept 2005 - March 2007 Alcatel Trade International (Dubai - UAE)
Executive Assistant
Job Details:
- Reporting directly to the Regional Director of Middle East Enterprise Sales Division, assisting him and the Enterprise Sales Team.
- Coordinating with the HR Department for all Human resources issues; new staff, appraisals, leaves application, Medical Insurance, ID cards, contracts Etc.
- Coordinating with all the embassies and consulates for visa issues.
- Coordinating with immigration for personnel visas and requirements.
- Coordinating with travel agencies, hotels and arrange room, flight and meeting room bookings for Forums and seminars.
- Preparing expenses sheets and handling divisional small accounting matters.
- Commercial correspondences.
August 2002 -Sept 2005 Jumeirah International LLC (Dubai - UAE)
Coordinator/ HR Admin Department
Job Details:
- Providing Secretarial support to the Director of HR & Admin; preparing meeting's agendas, minutes of meeting plus English-Arabic Correspondence, etc.
- Preparing employees offer letters and coordinating with the new recruits.
- Liaising with the departments of all the properties in the company to ensure coordination between department requirements and HR Admin Dept.
- Scheduling appointments/ Meetings and informing the Director of HR & Admin about the same.
- Preparing minutes of the HR & Admin Dept. meetings
- Coordinating with all the HR & Admin staff and acting as a mediator between them and the Director of HR & Admin.
- Preparing salary, employment, embassy, loan letters, future employee letters for colleagues of all departments and Arabic correspondence to Government Authorities.
- Translating of correspondence from Arabic to English and vice-versa for all departments of Jumeirah International in addition to any required translation.
- Receiving, handling and answering all emails & requests related to passports & filing issues.
- Approving & signing all passport requisition forms as per the company policies and procedures.
- Keeping a record of all the incoming/ outgoing files and passports, taking full responsibility of the same.
- Supervising the staff of the Passport/ Section, Reception Area and coordinating their duties and evaluate their performance.
- Preparing weekly reports and submitting them to the Director of HR & Admin Dept. in regards of the Passport/ Filing Section status, problems and requirements.
- Coordinating with all Jumeirah International HR Departments & Payroll Dept. regarding passports & Filing issues.
- Providing full information to all Jumeirah International staff regarding any passport/ Filing queries.
- In charge of providing all information requested by State Security regarding Jumeirah International staff and updating the system of the State Security with the same.
- Following up with the last updated policies & procedures of Jumeirah International in regards of Passports & Filing issues.
- Preparing appraisals and discussing staff development related issues.
- Handling all Private Hospitals medical insurance, coordinating with the private hospitals for any related issue.
- Handling Government health cards new and renewals, and updating the system with all related information.
- Coordinating with all Jumeirah International HR Departments for any medical related issue.
- Handling and following up with the department of health regarding medical license.
- Coordinating work duties and working on developing staff and procedures at different sections in the department.
- Coordinating and arranging for staff health cards issued from the department of health and Dubai Municipality Clinic.
- Handling leaves applications, exit interviews and sick leaves.
April 2002 - August 2002 Sabco Art LLC (Muscat - Oman)
Personal Assistant/ Translator
Job Details:
- Assisting the General Manager, preparing schedules, minutes of meetings, and filing system for the GM's Office.
- Translating researches related to Media, conferences, and advertisements.
- Handling filing system, simple Accounting & bookkeeping.
- Commercial Correspondence.
- Preparing memos and reports.
Dec. 2000 - Jan. 2002 Al Majal Trading Co. (Amman - Jordan)
Executive Secretary
Job Details: - Personal Assistant to General Manager.
- Responsible for Personnel Department.
- Handling filing system, bookkeeping and accountancy.
- Commercial Correspondence.
- Preparing Minutes of Meeting.
June 2000 - Dec. 2000 Fahed Trading & Contracting (Doha - Qatar)
Executive Secretary
Job Details: - Personal Assistant to General Manager.
- Supervising Personnel Department.
- Preparing & filling in all immigration, residence permits & exit permits applications.
- Responsible for filing system in the main office & the other two branches.
Sept. 1999 - June 2000 Al Shujaa Int'l Trading (Amman-Jordan)
Executive Secretary
Job Details: - Preparing confidential correspondence.
- Translating agreements & contracts.
- Responsible for smooth running of office.
- Supervising junior staff.
Nov.1998-August 1999 Al Mashreq Translation Office (Amman-Jordan)
Translator/ Owner
- Translating all types of documents, researches & books, from English to Arabic & vice-versa.
- Filling in all types of visa & immigration applications, besides following up the procedures with the embassies.
- Translating lawsuits as an authorized translator for the court and Government Departments.
- Responsible for financial control & accounting operations.
* I have obtained a license in Translation from Press & Publication Department (Ministry of Information), Jordan - 1998.
Job Details: - Translating all types of documents, researches & books, from English to Arabic & vice-versa.
- Filling in all types of visa & immigration applications, besides following up the procedures with the embassies.
- Translating lawsuits as an authorized translator for the court and Government Departments.
- Responsible for financial control & accounting operations.
Sept.1997- August 1998 Al Hanbali Translation Office (Amman-Jordan)
Translator / Person in Charge
Job Details: - Translating all types of documents, researches & books from English to Arabic & vice versa.
- Filling in all types of visa & immigration applications, besides following up the procedures with the embassies.
- Responsible for office administration.
1993-1997 Applied Science University (Amman - Jordan) * Degree: BA * Major: English Language -Translation -