وفاء عزب, Senior account manager

وفاء عزب

Senior account manager

Hewar Group

البلد
المملكة العربية السعودية - الرياض
التعليم
دبلوم, Social Media Marketing
الخبرات
12 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 2 أشهر

Senior account manager في Hewar Group
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يناير 2018

• Developed and made recommendations within corporate business departments on event marketing and press releases to ensure marketing plans aligned with social media strategies to best represent the firm's social footprint.
• Served as Project Lead for website re-design, working with a third-party firm to overhaul site structure, layout, and content.
• Clients managed include Kingdom center, Makarem Hotels, Dur Hospitality, Imagine for events, and more.
• Researched current online marketing concepts, strategy and best practices.
• Executing seasonal marketing campaign. Coordinated with in-house designer, Copywriter and developer teams to ensure content is informative and appealing.
• Create editorial calendars and syndication schedules.

Social Media Specialist في Hewar
  • المملكة العربية السعودية - الرياض
  • ديسمبر 2018 إلى ديسمبر 2021

• Generated reports on social media and digital campaigns to demonstrate ROI and provide insights for strategies to utilize in the future.
• Monitor and evaluate the results on social networks periodically.
• Supervised and trained employees. This training included tone of responses, direct messaging, and response time.
• manage a crisis on the social networks.

Digital Marketing Specialist في Saudi grids
  • المملكة العربية السعودية - الرياض
  • يناير 2017 إلى مارس 2018
Marketing team leader في Hot Information
  • مصر - القاهرة
  • يناير 2015 إلى نوفمبر 2016

- Preparing online and print marketing campaigns.
- Increasing organization's market visibility and market share by branding its image.
- Review new technologies and keep the company at the forefront of developments in digital marketing. •
- Creating new leads and converting them to customers.
- Coach, mentor and motivate Marketing team

Account Manager في Hot Information
  • مصر - القاهرة
  • مارس 2012 إلى ديسمبر 2014

• Act as a business contact for different accounts.
• Customer Account and Relationship Management
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
• Gaining a strong knowledge and understanding of a clients’ brand and products.
• Generate sales for a portfolio of accounts and reach the company's sales target
• Handle all sales related activities including service placement, bundling, service development, and ads planning.
• Work hand-in-hand with Account Managers to create and maintain a win-win relationship with new and current customers
• Help with up-selling opportunities when new products are being released

الخلفية التعليمية

دبلوم, Social Media Marketing
  • في Hootsuite Academy
  • يوليو 2018
دبلوم, Mini MBA In Marketing
  • في Webs Academy
  • سبتمبر 2011
دبلوم عالي, Computer Science
  • في R.I.T.S, Cairo University
  • نوفمبر 2006

Education using computer

بكالوريوس, Education
  • في faculty of education - Cairo University
  • يناير 2001

Specialties & Skills

Digital Marketing
Account Management
Customer Service
B2B Sales
MS Office tools
DATABASE ADMINISTRATION
MANAGEMENT
MARKETING
RESEARCH
STRATEGIC PLANNING
ADVERTISING
MICROSOFT Office
Photoshope
Power point presentations

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Sales Force workshop (تدريب)
معهد التدريب:
Egyption Councile
Social Media Managment Workshop (تدريب)
معهد التدريب:
Integrated Marketing Foundation
تاريخ الدورة:
May 2015
Mini MBA (تدريب)
معهد التدريب:
Web Sience Academy
تاريخ الدورة:
December 2011