Senior account manager
Hewar Group
مجموع سنوات الخبرة :12 years, 2 أشهر
• Developed and made recommendations within corporate business departments on event marketing and press releases to ensure marketing plans aligned with social media strategies to best represent the firm's social footprint.
• Served as Project Lead for website re-design, working with a third-party firm to overhaul site structure, layout, and content.
• Clients managed include Kingdom center, Makarem Hotels, Dur Hospitality, Imagine for events, and more.
• Researched current online marketing concepts, strategy and best practices.
• Executing seasonal marketing campaign. Coordinated with in-house designer, Copywriter and developer teams to ensure content is informative and appealing.
• Create editorial calendars and syndication schedules.
• Generated reports on social media and digital campaigns to demonstrate ROI and provide insights for strategies to utilize in the future.
• Monitor and evaluate the results on social networks periodically.
• Supervised and trained employees. This training included tone of responses, direct messaging, and response time.
• manage a crisis on the social networks.
- Preparing online and print marketing campaigns.
- Increasing organization's market visibility and market share by branding its image.
- Review new technologies and keep the company at the forefront of developments in digital marketing. •
- Creating new leads and converting them to customers.
- Coach, mentor and motivate Marketing team
• Act as a business contact for different accounts.
• Customer Account and Relationship Management
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
• Gaining a strong knowledge and understanding of a clients’ brand and products.
• Generate sales for a portfolio of accounts and reach the company's sales target
• Handle all sales related activities including service placement, bundling, service development, and ads planning.
• Work hand-in-hand with Account Managers to create and maintain a win-win relationship with new and current customers
• Help with up-selling opportunities when new products are being released
Education using computer