Wafaa Azab, Senior account manager

Wafaa Azab

Senior account manager

Hewar Group

Lieu
Arabie Saoudite - Riyad
Éducation
Diplôme, Social Media Marketing
Expérience
12 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 2 Mois

Senior account manager à Hewar Group
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis janvier 2018

• Developed and made recommendations within corporate business departments on event marketing and press releases to ensure marketing plans aligned with social media strategies to best represent the firm's social footprint.
• Served as Project Lead for website re-design, working with a third-party firm to overhaul site structure, layout, and content.
• Clients managed include Kingdom center, Makarem Hotels, Dur Hospitality, Imagine for events, and more.
• Researched current online marketing concepts, strategy and best practices.
• Executing seasonal marketing campaign. Coordinated with in-house designer, Copywriter and developer teams to ensure content is informative and appealing.
• Create editorial calendars and syndication schedules.

Social Media Specialist à Hewar
  • Arabie Saoudite - Riyad
  • décembre 2018 à décembre 2021

• Generated reports on social media and digital campaigns to demonstrate ROI and provide insights for strategies to utilize in the future.
• Monitor and evaluate the results on social networks periodically.
• Supervised and trained employees. This training included tone of responses, direct messaging, and response time.
• manage a crisis on the social networks.

Digital Marketing Specialist à Saudi grids
  • Arabie Saoudite - Riyad
  • janvier 2017 à mars 2018
Marketing team leader à Hot Information
  • Egypte - Le Caire
  • janvier 2015 à novembre 2016

- Preparing online and print marketing campaigns.
- Increasing organization's market visibility and market share by branding its image.
- Review new technologies and keep the company at the forefront of developments in digital marketing. •
- Creating new leads and converting them to customers.
- Coach, mentor and motivate Marketing team

Account Manager à Hot Information
  • Egypte - Le Caire
  • mars 2012 à décembre 2014

• Act as a business contact for different accounts.
• Customer Account and Relationship Management
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
• Gaining a strong knowledge and understanding of a clients’ brand and products.
• Generate sales for a portfolio of accounts and reach the company's sales target
• Handle all sales related activities including service placement, bundling, service development, and ads planning.
• Work hand-in-hand with Account Managers to create and maintain a win-win relationship with new and current customers
• Help with up-selling opportunities when new products are being released

Éducation

Diplôme, Social Media Marketing
  • à Hootsuite Academy
  • juillet 2018
Diplôme, Mini MBA In Marketing
  • à Webs Academy
  • septembre 2011
Diplôme supérieur, Computer Science
  • à R.I.T.S, Cairo University
  • novembre 2006

Education using computer

Baccalauréat, Education
  • à faculty of education - Cairo University
  • janvier 2001

Specialties & Skills

Digital Marketing
Account Management
Customer Service
B2B Sales
MS Office tools
DATABASE ADMINISTRATION
MANAGEMENT
MARKETING
RESEARCH
STRATEGIC PLANNING
ADVERTISING
MICROSOFT Office
Photoshope
Power point presentations

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

Sales Force workshop (Formation)
Institut de formation:
Egyption Councile
Social Media Managment Workshop (Formation)
Institut de formation:
Integrated Marketing Foundation
Date de la formation:
May 2015
Mini MBA (Formation)
Institut de formation:
Web Sience Academy
Date de la formation:
December 2011