Commercial Representative (B2B)
Chalhoub Group - Allied Enterprises LLC
مجموع سنوات الخبرة :17 years, 2 أشهر
Point of contact for the customer and handles mainly B2B Corporate Sales and selective customers and coordinate with suppliers
Conduct intensive and structured prospecting of new customers to identify and develop new accounts
Introduce the company’s profile and communicate the selection of products available
Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries and collections.
Build and maintain effective Supplier and customer relationships in order to build strong allies with both
Handle and respond to existing products queries from customers quickly, effectively and accurately
Provide customers with the appropriate tailored selection, sampling of products in response of their inquiries and provide the quotations accordingly based on in depth knowledge of the products.
Keeping abreast of the market conditions and trends in the field pertinent to products and convey accurate image of brand position in the market to suppliers
Manage Order Process, follow up on shipments and delivery, and Monitor Stock Availability
Responsible for the collection of receivables and is the key source of information for movement of goods
Reporting - Preparing Monthly Budget, update customers database regularly, maintain customers’ files (i.e. presentations, quotes, LPO’s, correspondence, invoices, collection status...)
Managing commercial and financial relationship with Suppliers (Invoices, Statements of Accounts & Banking procedures (documentary Letters of Credit & Letters of Guarantee).
Ensure to meet delivery deadlines and SLAs (Fulfillment of specified Terms & Conditions, outstanding orders, invoices, delivery)
Evaluating Suppliers’ Performance periodically
Coordinate with Suppliers for Customers’ Enquiries, availability, and Delivery Lead Time.
Assist and work closely with Sales Team, Analyze Sales reports and attend Sales meetings.
Coordinate with Sales Team to follow up customers’ satisfaction in terms of delivery and service
Handle Export Shipments (Documentations, Freight Terms, any required approvals)
Managing Importing Procedures &clearance requirements (preparing necessary shipping Documents and obtaining Requested Approvals)
Working with government officials (MOH) & Responsible for furnishing all Documents required for permits &licenses necessary for Importation
Monitoring Stock level & managing Supply in accordance with Sales Forecasts and product life cycle
Planning and forecasting Consumables Orders &related Financial Obligations
Coordinating and controlling the order cycle and associated information systems
Developing business and saving by nominating preferred existing or new Freight
Preparing weekly Purchasing and Inventory Reports
Preparing yearly Budget Analysis in coordination with commercial Departments
Maintain records of goods ordered and received.
Locate vendors of materials, equipment or supplies in coordination with the R&D Dept., and interview them to determine product availability and terms of sales.
Responsible for Carrying out Purchases by sending requests for Quotations & Offers to concerned suppliers (local & foreign purchases) & deciding on the best Offer according to best prices & terms.
Following up on the purchase orders status (Fulfillment of specified Terms & Conditions, outstanding orders, invoices, delivery)
Responsible for Importing Procedures & Requirements (preparing necessary shipping Documents)
Following up on Stock route, detecting predictable shortages & Supplying Materials on time to ensure smooth production process.
Implementing standard procedures, terms and conditions of procurement in accordance with Purchasing policies and procedures.
Analyze market and delivery systems to assess present and future material availability.
Issuing & developing Contracts with the designated service providers and suppliers.
Managing commercial relationships existing between the company and its preferred Suppliers base.
Preparing weekly Purchasing and Budgeting reports
Handling Invoices, Statements of Accounts & Banking procedures.
Responsible for carrying out Purchasing Orders
Following up on requested Quotations & Offers from various suppliers
Following up on the purchase order status (Fulfillment of specified Terms & Conditions, shipment, outstanding orders, invoices, delivery. etc.)
Following up with various shipping companies & customer clearance office.
Responsible for Importing & Exporting Procedures & Requirements (preparing necessary shipping Documents)
Handling and follow up on Customers’ Complaints in regards to Delivery, Implementation Schedules and Technical Complaints in coordination with the appropriate team.
Issuing and checking L/G’s & L/C’s when required.
Preparing weekly Purchase & logistics reports
Handling Statements of Accounts & following up with Banks in regards to payments schedules.