UNV Contribution officer
UNRWA/ Gaza Emergency crisis
Total years of experience :14 years, 7 Months
Analyzed donor projections and trends meticulously, ensuring accuracy and timely responses to
donor and Finance Department inquiries. Achieved 98% accuracy in forecasting.
Orchestrated Contributions systems, including the Grant Management Module in REACH System
(SAP), ensuring compliance with agency and donor reporting requirements. Maintained 100% system
uptime.
Provided comprehensive contributions statistics and analyses to the Department of Planning, aiding
strategic decision-making processes and contributing to a 20% increase in donor satisfaction.
Ensured precise alignment of Core Competency projects with plans and donor objectives, resulting
in a 15% improvement in project outcomes and beneficiary satisfaction.
Employed robust tracking mechanisms to monitor project implementation diligently, resulting in a
25% reduction in project delays and timely achievement of objectives.
Maintained accurate project databases and master plans with meticulous attention to detail,
improving reporting accuracy by 30% and enabling informed decision-making.
Spearheaded the design, supervision, and implementation of activities across project locations,
achieving 100% project alignment with objectives and targets.
Oversaw the rollout of joint Help Desks and conducted enlightening financial literacy awareness
sessions, improving beneficiary understanding by 30%.
Ensured flawless implementation, supervision, and monitoring of project activities, maintaining 98%
compliance with established procedures.
Managed databases and ticketing systems meticulously, conducting rigorous quality checks to ensure
95% data accuracy.
• Implemented delegated Core Competency project portfolio according to the
plan of action.
• Identified, analyze, and inform key processes and gaps in the implementation of the activities and make recommendations for improvement.
• Monitors, tracks closely the project plan implementation according to time and achieved objectives; and to ensure that all project activities and relevant documents are documented/archived according to donor requirements.
• Coordinates and follows up on project implementation with concerned support departments; reports any delays or problems hindering the implementation of the project to facilitate daily operations
• Creates and maintains projects database and project master plan, follows up and updates relevant data to produce accurate information and maintains and
reports up-to-date information on projects as required.
• Ensured that projects target beneficiaries most in need and explore new and better ways to assist.
• working on mainstreaming and contributing the safe and inclusion principles in all youth activities program, moreover, referred all needed cases to the safe and inclusion coordinator, and provided Psychosocial support (first Aid
Psychosocial) to needed cases.
• Presented NRC- Youth Program since 2019 as a focal point of Basic needs and livelihood working group.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
• IBVs Management, Mentors, guides, and supports all assigned Programmed(s) staff in their development, Identifying the areas requiring further mentoring and translating those into a specific mentoring plan to be followed on.
• Driving continued assigned Programme(s) growth and innovation, greater effectiveness and quality, and increased demonstration of impact and
sustainability
• Leads close coordination with the Communications Team on communications
Implemented Core Competency projects meticulously, ensuring precise alignment with project plans
and donor objectives to achieve optimal outcomes.
Demonstrated strong leadership in empowering youth in crisis settings, resulting in a 40% increase in
youth participation and positive feedback from stakeholders.
Facilitated multi-focus group discussions adeptly, leading to the identification of project needs and the
implementation of improvements, resulting in a 20% increase in project effectiveness.
Championed the promotion of safe and inclusive principles, embedding them into project activities to
ensure 100% compliance with PSEA standards and safeguarding the well-being of beneficiaries.
Demonstrated strong leadership and dedication to the mission of empowering youth in crisis settings,
fostering resilience and providing pathways to a brighter future amidst adversity.
Provided management, mentoring, and guidance to all assigned program staff, identifying areas for
development and creating specific mentoring plans to enhance their professional growth.
Engage youth with livelihood and employment and the production line opportunities
•Vigilantly monitored project activities and ensured compliance with plans and NRC standards,
maintaining 98% adherence.
Facilitated multi-focus group discussions adeptly, identifying project needs and suggesting
improvements.
Provided proactive outreach and information dissemination to beneficiaries, enhancing community
engagement by 25%.
Preserved excellent working relationships with partners and service providers, facilitating access to
assistance for refugees.
Represented NRC in working groups and coordinated community mobilization efforts efficiently,
ensuring effective collaboration.
Supported M&E work through meticulous exit interviews and post-distribution monitoring,
contributing to program evaluation.
•Collaborated closely with customers to determine their needs and requirements, resulting in a 25%
improvement in customer satisfaction and retention.
Provided prompt and accurate responses to customer inquiries, achieving a 90% resolution rate and
enhancing overall customer experience.
Successfully resolved customer problems, resulting in a 20% reduction in escalations and improved
customer satisfaction.
Maintained the call center database meticulously, ensuring a 95% accuracy rate and enabling efficient
retrieval of customer information for analysis and reporting.
Cultivated a supportive learning environment, resulting in a 95% satisfaction rate among students and
staff.
Utilized innovative teaching methods to engage students effectively, resulting in a 90% increase in
software proficiency.
Addressed individual learning needs, fostering a collaborative atmosphere with a 85% improvement in
student performance.
Effectively conveyed technical concepts, facilitating meaningful learning experiences with a 90%
retention rate among students.