Social Media Specialist
Everything Kuwait Marketing Agency
Total years of experience :7 years, 1 Months
• Worked on developing and executing social media strategies which include community management, running client campaigns, PR, promoting website content, blogs, website updates and influencer management.
• Managed and evaluated and grew all social media channels (Instagram, Twitter, Snapchat, LinkedIn etc...)
• Created relevant content topics to reach the client’s target audiences.
• Monitored the performance of websites, marketing campaigns and optimized them over time.
• Engaged with users and followers on a daily basis to drive community growth and engagement which includes daily research and evaluating the latest trends and techniques in order to find new and better ways of measuring social media activity.
• Managed and facilitated social media followers by responding to social media posts and developing discussions - Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
• Managed and maintained day to day operations with the photographers and videographers including creating outstanding mood-boards to make sure the client is happy with the final artwork.
Supervising and advertising new projects and marketing campaigns, Creating new ideas and content for my clients.
• Analyzed and reported social media presence, engagement, and effectiveness on all platforms.
• Responsible for managing social media accounts by launching their campaigns and advertisements as well as defining their marketing strategy.
• Direct contact/follow up with client.
• Developed communications and customer engagement strategies, including contests and giveaways, to enhance brand-awareness. Planned, developed and wrote feature articles and content for the magazine and website to drive traffic.
• Organized marketing projects that raised online sales over 300% in 12 months.
Improved social media performance with targeting, coordination and content enhancement, increasing engagement by 90% for silk wellness clinic.
Volunteered| Kalemat Book Store and publishing company
2 Months internship | Sophia Book Store
• Drafted reports and presentations for senior management to track incoming customer reviews, social media analytics, and accomplishments that could be easily understood from a sales perspective.
• Keeping ahead of the latest trends in social media, market research and competitive analysis to understand how to effectively market the products for the bookstore.
• Responsible of the digital media services
• analyzing, reading, and writing reports
• Trained Social media interns.
Bachelor’s Degree in Marketing | Open Arab University GPA 3.18