ًWaheed  Abu Hmaidan, Sٍٍٍٍales & Marketing trainee

ًWaheed Abu Hmaidan

Sٍٍٍٍales & Marketing trainee

Kempinski Hotel Amman

Location
Jordan - Amman
Education
Bachelor's degree, Hotel Management
Experience
20 years, 4 Months

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Work Experience

Total years of experience :20 years, 4 Months

Sٍٍٍٍales & Marketing trainee at Kempinski Hotel Amman
  • Jordan - Amman
  • My current job since July 2017
Assistant Manager at Arriba (Mexican pub)
  • Jordan - Amman
  • My current job since March 2016
Captain-Bartender at Dubliners (Irish pub)
  • Jordan - Amman
  • February 2014 to March 2016

* Cleaning & prepare my site of the restaurant
* Memorize the menu
* Customer service
* Increase sales
* Pour the drinks & mixing cocktail

Captain-Bartender-Operator at Inter Continental Hotel
  • Jordan - Aqaba
  • April 2012 to January 2014

* Memorize the menu
* Cleaning & prepare my site of the restaurant
* Customer service
* Increase sales
* Pour the drinks & Mixing cocktail
* Working on the OPERA system
* Make reservation
* feed back with the team

Captain at Four Seasons Hotel
  • Jordan - Amman
  • July 2011 to August 2012

*Cleaning & prepare my site from the restaurant
*Customer service
* Increase sales
* Memorize the menu

senior sales, assistant manager at Azadia Group (Bershka)
  • Jordan - Amman
  • January 2008 to June 2011

. customer service all the time
· Assigns employees to specific duties.
· Responsible for work schedules, and controls break periods, work
hours, and vacations
· Follows up on inventory levels and orders merchandise.
· Prepares requisitions to ensure proper stock replenishment.
· Ensures proper store image.
· Trains and educates sales staff.
· Delegates responsibilities between the staff
· Responsible for meeting all budgetary items such as personnel
expenses and sales.
· Responsible for the operation of the section such as inventory control,
and maintenance.
· Answers customer’s complaints or inquiries.
· Opens, closes the section and ensures proper coordination with staff.
· Sells merchandise

Dept Head at Landmark Group ( Adore)
  • Jordan - Amman
  • February 2004 to January 2008

· staff motivation and people development
· customer service at all times.
· Tracking of fast moving products and stock replenishment.
· Implementation of operational procedures set by the company.
· Ascertaining that store is fully stocked with maximum on floor
displays.
· Helping customers and explaining product features & benefits to
enhance sales.
· Ensuring the store paperwork completed accurately and on time.
· Customer advisory while explaining products feature ands benefits · Responsible for damage item

Education

Bachelor's degree, Hotel Management
  • at Ammon Applied University College
  • June 2016

good,جيد

Specialties & Skills

Store Management
Sales and Marketing
Meeting Maker
Guest Service
Meeting Planning
MS Office
developing managment skils
Sales, Marketing,Good in Guest Relation,Work Under Pressure,Good in Handwork
customer service skills
,انترنت,Microsoft office,سياسي بالتعامل

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Traveling
  • Table tennis
  • Swimming
  • Reading