Project Coordinator
Omnix International
Total years of experience :19 years, 9 Months
• Managing team of Data Entry Operators (involved in different process like Batching, Document Preparation, Scanning, File Finalization, Image QA, Indexing and File dispatch) where millions of documents are converted into electronic documents.
• Managing large volume of data, images and preparing them for migration.
• Managing Quality Check of scanned images and indexed values.
• Generating Report as requested by the client using, MS Excel.
• Managing Desktop, Network, Backup, Printer and high speed Scanners.
• Liaising with the client representatives and daily reporting to the Project Manager and Client representatives.
• Managing Key accounts and dealing with day to day events of the project.
• Liaising with the archiving representatives and daily reporting to the Project Coordinator.
• Generating Report as requested by the Project Coordinator.
• Dealing with day to day events of the project.
• Assigning the operators with various task like File dispatch, Document preparation, Image QA and File Finalization.
Data Entry Operator
• Store completed documents in appropriate locations.
• Compile, sort and verify the accuracy of data before it is entered.
• Locate and correct data entry errors, or report them to supervisors.
• Compare data with source documents, or re-enter data in verification format to detect errors.
• Maintain logs of activities and completed work.
Customer Service Representative
• CSR at National Bank of Fujairah for a period of 8 months
• Take incoming customer satisfaction follow-up survey calls, as well as daily customer confirmation calls.
• Following up with all customer requests, and providing detailed notes in the system to track all work done.