Manager Admin & HR
Converters International
Total years of experience :21 years, 8 Months
• Administration.
• Policy making.
• Payroll.
• People Development.
• Reward & Retention.
• Innovation & Maintenance.
Sales and Service Center Operations Management & People management.
Customer Expectation Management according to Company policies.
Sales Targets Management.
Enhanced Customer experience by offering best quality Customer Services.
Revenue Generation and operation excellence .
Inventory Management and Audit.
Team Management, Managing Roaster,
Day end closing, Inventory management,
Team KPI & Targets Achievement.
Front end Customer Services Representative.
KPI Achievement,
Upselling and irate customers handling
Exploring new markets in corporate world and selling cellular equipments of different companies i.e. Nokia, Sony Ericsson, Siemens and Samsung to them.
to Meet mothly targets and building long term relationship with them.
Team Supervisor, Customer Services, Collection of Billing, Selling Mobilink products, Mobile Phones and accessories at front Desk
• MBA Executive from Preston University Karachi. o (2003-2004)
• Graduation from BZ University Multan.
o (1989- 1991) • Matriculation from Board of Secondary Education Multan.