Sales and Marketing Coordinator
Shaikhani Group
Total des années d'expérience :9 years, 8 Mois
*Implement the sales strategy within the organization.
*Respond to all potential customer queries via email, postal mail, fax, telephone or walk ins.
*Respond/resolve your existing customer queries/complaints via email, postal mail, fax, telephone or walk ins or assist/liaison with the customer service department in the same, as and when deemed necessary.
*Oversee/coordinate reservations, contract issuance, transfers, resale, updations and amendments in the contents of contracts, payments recovery or/and assist/liaison with the customer service department, as and when deemed necessary.
*Resolve customer problems directly/indirectly, either through account research and activity or through routing to appropriate staff members.
*Represent the company at exhibitions, trade fairs, events, road shows, seminars, conferences, workshops, both locally and internationally, as and when deemed necessary.
*Format all customer communications in coordination with the marketing, sales, customer service and finance department.
*Route appropriate customer feedback/suggestions/concerns to the concerned departments.
*Extensive interaction with customers providing information on projects, services, new initiatives, marketing services, surveys, etc.
*Routing of the project summary/construction updates via regular coordination with the sales, customer service. Marketing and projects department.
*Coordinate site visits and client meetings.
*Maintain strict confidentiality of all data processed including customers’ details, payments details, historical records, customer files and databases.
*Gather/assists with collection of the customer testimonials and references as and whenever required by the concerned departments.
*Assist overall running of the sales department.
*Ensure that high levels of service are offered to all customers, management, partners and stake holders.
*Giving timely feedback on yours and your section’s performance with weekly performance reports to Sales Manager.
-Lead the distributor team in deploying company strategies to address local business needs.
-Motivate the team to achieve short term company objectives and long term organizational goals.
-Propose Journey Plan development and implementation.
-Screening of Order Bookers / DSR’S.
-Achieving the monthly Volume targets locked at the start of the year.
-Productivity of daily planned shops to be visited.
-Prime rack location identification and maintenance of rack integrity.
-FIFO and FEFO has to be maintained both at the warehouse and in market.
-Deliver volume and revenue target for the assigned territory.
-Capability development of distributors and distributor workforce
-Effective utilization of promotional budget by distributor and DSR.
-Weekly reporting on all KPI’S mentioned above to the ASM.
-Implementation of Sales software at distributor end has to be ensured.
*Develop sales and demand generation strategy and identify core markets.
*Developing a good understanding of clients & building strong relationships.
*Maximize your sales, business development and network to develop new business from existing and new clients.
*Set up meetings between client decision makers and company’s practice leaders/Principals.
*Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
* Meet potential clients by growing, maintaining, and leveraging my network.
*Research and build relationships with new clients.
* Use a variety of styles to persuade or negotiate appropriately.
I was generating Online Business Globally.
I have done Masters in Business Administrations(MBA) from a well known and among the Top Universities Pakistan Named Shaheed Zulifkar Ali Bhutto Institute of Science and Technology‘SZABIST. Field of interest is Marketing Elected subjects are given below Media Marketing Media Planning Trade Marketing Pharmaceutical Marketing
I have done my Bachelor in Business Administrations(BBA) from a well known and among the Top Universities Pakistan Named Shaheed Zulifkar Ali Bhutto Institute of Science and Technology‘SZABIST. Field of interest is Marketing Elected subjects are given below Sales Management Brand Management Services Marketing Advertisement Industrial Marketing