Wala Alazzah, Telesales

Wala Alazzah

Telesales

Zain - Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Management Information Systems
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Telesales at Zain - Jordan
  • Jordan - Amman
  • My current job since July 2021

- Selling of products or services through the
telephone.
- Contact customers to promote offers or to set up
appointments to support field sales representatives.
- Answering questions about products and services.
- Enter and update customer information in the
database.
- Keep records of calls and sales and note useful
information.

HR & Operations Officer / Recruitment at Mazaya Recruitment Company
  • Jordan - Amman
  • September 2013 to November 2017

Study the job description for the different vacancies we have, then allocate the matching candidates resumes from
our data base.
- Headhunting - identifying and approaching suitable candidates who may already be in work.
- Organizing interviews and selection events.
- Interviewing and assessing prospective applicants and matching them with vacancies at client companies.
- Arranging the final interview schedule for our clients for those who passed the initial interview.
- Create new business by contacting new clients all over the world.
- Negotiating salaries and pay rates and other legal process in recruitment.

Education

Bachelor's degree, Management Information Systems
  • at The World Islamic Sciences & Education University (W.I.S.E)
  • February 2013

Specialties & Skills

MS Office tools
Headhunting
Human Resources
Recruitment
Public Relations
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
NEGOTIATION
ORGANIZATIONAL SKILLS
RECRUITING
LANGUAGES

Languages

Arabic
Expert
English
Beginner

Training and Certifications

Mastering customer engagement (Training)
Training Institute:
The Talentology Training Company
Date Attended:
October 2023
Human Resource Management (Certificate)
Date Attended:
March 2019
Human Resource (Certificate)
Date Attended:
June 2015