ولاء housain, Customer Services Representative

ولاء housain

Customer Services Representative

Vodafone

البلد
مصر
الخبرات
6 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 1 أشهر

Customer Services Representative في Vodafone
  • أبريل 2006 إلى أبريل 2012

Dear Recruitment Manager,

A little bit about my career, I have more than 5 years of extensive experience in Customer Services field, and I am proud to have the experience from working for Vodafone Egypt.
And also, I have 1 year at Saudi Binladin Group

About my competencies, I have the ability to understand the business operations from both a strategic and tactical prospective. This will strongly help in guiding and supporting the team leaders and team members about company rules, and interpretation to ensure policies and procedures are handled habitually and in a timely manner.
If you need more information, please e-mail me at walaa.housain@yahoo.com or call me at 01224360088 or 01009465065

Sincerely,
Walaa Houssain

Specialties & Skills

Customer Service
Administration
Personal Highlights • Ability to work in changing environment. • Ability to execute seniors’ orde

اللغات

الانجليزية
متوسط

التدريب و الشهادات

 March 2014 HRM (Human Resources Management Diploma) at NGC: - Recruitment and Selection. - Compe (تدريب)
معهد التدريب:
 March 2014 HRM (Human Resources Management Diploma) at NGC: - Recruitment and Selection. - Compe
تاريخ الدورة:
June 2005
المدة:
300 ساعة

الهوايات

  • Reading
     March 2014 HRM (Human Resources Management Diploma) at NGC: - Recruitment and Selection. - Compensation and Benefits. - Training and Development. - Organization Design. - Motivation. - Coaching. - Labour law. - Performance Management.