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Walaa Mohammed, Senior Immigration Specialist.

Walaa Mohammed

Senior Immigration Specialist.·Honeywell Middle East- LTD,

United Arab Emirates

Diploma, Islamic Banking

Work experience

Total years of experience: 21 years, 1 months

Senior Immigration Specialist.

November 2015 - Present

Honeywell Middle East- LTD,

Abu Dhabi, United Arab Emirates

November 2015 - Present

• Develops and implement an overall government relations strategy in close
coordination with Immigrating Leader to achieve agreed objectives.
• Provides regular reporting details and analysis to government as required.
• Liaise closely with Onboarding, mobility. HR and management regarding
communications received from government
• Maintain effective relationships across all corporate departments and branches to
ensure essential government communication and information is provided.

• Responsible for overseeing and handling any issue related to labour, visa and
security pass and coordinate with relevant government bodies.
• Monitors employee visa, labour and security pass activities ensuring appropriate
tracking and reporting systems are in place.
• Implements process improvements in all phases of the labour, visa and security
process cycle as required.
• Ensure all staff files, both paper and electronic, are up to date and accurate and
Maintain the overall
• Immigration filing system and follow-up systems for all correspondence such as
Salesforce
• Ensure that health insurance cards are received by all employees, assist with
addition, renewal and deletion of cards.
• Administers the process for resignations and terminations; administers end of service
benefits and coordinates other exit processes for departing employees.
• Arrange Transit/Visit visas/ Mission visa for visiting consultants/advisors.
• Liaise with HR/ Departments to identify visa requirements
• Advise employees on and ensure timely receipt of all necessary documents required
to obtain the necessary entry, work and/or residence visas for employees.
• Coordinate visa requirements for staff traveling overseas on business.
• Ensure that employees follow the correct procedures regarding cancellation of
employment/ Mission visas prior to termination of employment.
• Responsible for cancellation of dependents residence visas
• Maintain database records providing full details of employee passport, visa and
Emirates ID information.
• Assist with recruitment and selection of suitable employees, reference checks and
ensure all new employees recruited receive the relevant pre-employment
documentation.
• Assist the Regional Immigration Leader and UAE immigration Leader with the
development of Immigration policies, procedures, and systems.
• Make recommendations where appropriate regarding improvements to existing
policies, procedures, and systems.
• Meeting with senior Managers to advise and set the best travel plans and suitable
visas within Middle East.
• Visit the operational sites as required to gain operational knowledge and
understanding.
• Perform any other tasks as directed by the UAE immigration Leader
• Contributes to the development; by observing and implementing company and
system-wide policies and procedures; and by participating in extra-curricular
activities and community events.
• Develops an awareness and respect
• Working and applying visa and permission via ADAFZ and Dubai Jabal Ali Free zone
portal
• Adding and modifying quota of mission and employment work permit on Tasheel
System.
• Visiting the Government department and complete the related work. ( CICPA,
immigration, Chamber and Labour
• Provide the line manager with new employees mobilization plan (steps and timeline),
which
allow the management to set employees work plan.
• Liaise closely with UAE Immigration Leaders, Regional and Global
• Day to Day Responsibilities of a Salesforce cases, include case managements,
assigning, monitor the timeline and sending email.
• Working closely with HR, Onboarding and Business Managers to meet Tawteen
percentage (Emiratization)

Company industry:
General Engineering Consultancy
Job role:
Human Resources and Recruitment

Visa and Immigration Coordinator

April 2013 - April 2015

Schlumberger Middle East

Abu Dhabi, United Arab Emirates

April 2013 - April 2015

• Working closely with recruitment, assisting to understand and implement PR policies and procedures for work permit, labor contract, entry permit, residence visa, mission, business visa and security pases.
• Process Labor applications such as, (Work permit, new labor card, new labor contract, labor card and contract renewal, labor card and contract modification)
• Process different types of visa for Employees such ( new employment visa, new residence visa, residence visa renewal visa modification and mission visa )
• Process different types of visa for dependents such ( new entry permit, new residence visa, visit visa, housemaid visa)
• Handle Ex- Staff cases and make sure of legally cancellation
• Running reports from E-Visa such (Security passes, residence visa, Labor cards, passports details for Ex and current staff and their dependents)
• Running reports from Ministry of Labor system (MOF)
• Dealing with the insurance company and applying requests for the employees and dependents.
• meeting candidates for explaining new work permit and residence visa process
• Planning, developing and execute internally PR procedures
• Make sure of PR data updating, and all information at E-Visa and server are correct and complete
• Assisting new employees with applying and renewing the driving license and vehicle registrations.
• Analyzing training needs for Public relation team and share it with training and developments unit.
• Preparing the petty cash report for the Finance Unit in the daily budget by providing them the required data such as (visa, labor card and security passes cost for staff and dependents, Emirates ID cost, )
• Keep HR department aware about updates, regulations and polices form immigration, ministry of labor, Critical National Infrastructure Authority (CNIA) and Emirates ID Authority
• Deal with current staff on (phone - e mail - personal contact) and answer their inquires about ministry of labor, immigration and CNIA rules.
• Preparing employment letters in Arabic and English addressed to different Government Departments (traffic Dept, immigration, Embassies
• Maintain all employees service records, matters and confidential documents.
• Provide good assistance to colleagues to improve the work atmosphere and the company’s image.
• Coordinate with government department such as immigration, ministry of labor, and institutions to serve the company’s activities and duties.
• Serve as a liaison with Abu Dhabi retirement and pensions and benefits Fund
• Maintain the trade license and other government certificates of all company’s legal entities in the UAE to ensure that the documents are up-to-date.
• Schedule and communicate medical ( SAHA) and UAE ID appointments to employees for visa processing

Company industry:
Oil & Gas
Job role:
Oil and Gas

Visa and Immigration Coordinator

April 2013 - April 2015

Schlumberger Middle East,

Abu Dhabi, United Arab Emirates

April 2013 - April 2015

• Working closely with recruitment, assisting to understand and implement PR policies
and procedures for work permit, labor contract, entry permit, residence visa, mission,
business visa and security passes.
• Process Labor applications such as, (Work permit, new labor card, new labor contract,
labor card and contract renewal, labor card and contract modification)
• Process different types of visa for Employees such ( new employment visa, new
residence visa, residence visa renewal visa modification and mission visa )
• Process different types of visa for dependents such ( new entry permit, new residence
visa, visit visa, housemaid visa)
• Handle Ex- Staff cases and make sure of legally cancellation
• Running reports from E-Visa such (Security passes, residence visa, Labor cards,
passports details for Ex and current staff and their dependents)
• Running reports from Ministry of Labor system (MOL)
• Dealing with the insurance company and applying requests for the employees and
dependents.
• meeting candidates for explaining new work permit and residence visa process
• Planning, developing and execute internally PR procedures
• Make sure of PR data updating, and all information at E-Visa and server are correct and
complete
• Assisting new employees with applying and renewing the driving license and vehicle
registrations.
• Analyzing training needs for Public relation team and share it with training and
developments unit.
• Preparing the petty cash report for the Finance Unit in the daily budget by providing
them the required data such as (visa, labor card and security passes cost for staff and
dependents, Emirates ID cost, )
• Keep HR department aware about updates, regulations and polices form
immigration, ministry of labor, Critical National Infrastructure Authority (CNIA) and
Emirates ID Authority
• Deal with current staff on (phone - e mail - personal contact) and answer their inquires
about ministry of labor, immigration and CNIA rules.
• Preparing employment letters in Arabic and English addressed to different Government
Departments (traffic Dept, immigration, Embassies
• Maintain all employees service records, matters and confidential documents.
• Provide good assistance to colleagues to improve the work atmosphere and the
companys image.
• Coordinate with government department such as immigration, ministry of labor, and
institutions to serve the companys activities and duties.
• Serve as a liaison with Abu Dhabi retirement and pensions and benefits Fund
• Maintain the trade license and other government certificates of all companys legal
entities in the UAE to ensure that the documents are up-to-date.
• Schedule and communicate medical ( SAHA) and UAE ID appointments to employees
for visa processing
• Coordinate with IT and Admin for the workstation and IT Logistics requirements for new
candidates

Company industry:
Oil & Gas
Job role:
Administration

HR Administrator

September 2010 - April 2013

Dorsch Holding GmbH- DC Abu Dhabi

Abu Dhabi, United Arab Emirates

September 2010 - April 2013

• Liaise with department directors & HR Manager for rehires, new joiners and exiting of employees.
• Accountable for sending offer letters and liaising with candidates for mobilization dates
• Extensive knowledge in UAE Labour Law.
• Detailing the candidate about the responsibilities of the job, scope of work
• Communicate verbally and in writing to answer inquiries and provide asked for information including all general HR & employment visas.
• Manage sensitive and confidential employee and organizational information
• Set up and maintain all personnel filing systems
• Updating reports, including offer table and summary sheet for mobilization dates
• Updating and maintaining data for HRM Systems
• Induction to new joiners
• Prepare monthly reports for new joiners and leavers.
• Prepare Probation Evaluation Form of new employees to Project Managers / Directors.
• Request Labour List report from Ministry of Labour Law and compare it with company’s payroll list
• Check consistency between labour contracts and amendment of contracts in terms of salary.
• Collect documents from new hires and leavers for Labour and immigration processing.
• Assisting GM and HR/Administration Director with various HR tasks.
• Screening of CV’s based on position requirements.
• Personal interacting with candidates and arranging analytical and technical tests.
• Following up and updating visa status of terminated/resigned employees and implement visa cancellation and exit procedures.
• Preparing various HR related reports/letters.
• Set up and co-ordinate meeting and conference.
• Collect the require documents for trainee and internships students.
• Coordinating with the PRO for Labour and immigration procedures for employment visa and labour contract as mentioned below:

 Prepare offer letter using offer table and get it signed from HR director and GM.
 Contact and Send offer letter by email to candidate and documents requirements for Employment Visa process.
 Enter candidate details in resource planning System & excel sheet system for referencing
 Follow up requirement with new employee for visa and documents( Visa cancelation, passport copy valid for six months, Photos, Educating certificate attested from UAE Foreign Affairs and Legal Arabic translation if the certificate in language other than Arabic and Insurance Continuity Certificate)
 Send email to Head of department to legalize expected starting date.
 Enter data related to new employee for labour permissions in PRO (PC System).
 Follow up with new employee to make medical test and UAE ID registration form after receiving Security visa approval.
 Arrange with the driver of HR Department to collect the Blood Test Results from Preventive Medical Center.
 Communicate to head of department the receipt of visa approval to allow new employee start employment.
 Follow up with new employee to sign labor contract.
 Communicate with the new employee to collect the original passport stamped with the visa and original Labour contract and card.
 Update employee records on (RP System) and personal file with hard copies.
 Follow up with the employee for Family Visa Documents.

Company industry:
Business Consultancy Services
Job role:
Human Resources and Recruitment

HR Administrator and Coordinator

September 2010 - April 2013

Dorsch Holding Gruppe GmbH,

Abu Dhabi, United Arab Emirates

September 2010 - April 2013

• Liaise with department directors & HR Manager for rehires, new joiners and exiting of
employees.
• Accountable for sending offer letters and liaising with candidates for mobilization
dates
• Extensive knowledge in UAE Labour Law.
• Detailing the candidate about the responsibilities of the job, scope of work
• Communicate verbally and in writing to answer inquiries and provide asked for
information including all general HR & employment visas.
• Manage sensitive and confidential employee and organizational information
• Set up and maintain all personnel filing systems
• Updating reports, including offer table and summary sheet for mobilization dates
• Updating and maintaining data for HRM Systems
• Induction to new joiners
• Prepare monthly reports for new joiners and leavers.
• Prepare Probation Evaluation Form of new employees to Project Managers / Directors.
• Request Labour List report from Ministry of Labour Law and compare it with
companys payroll list
• Check consistency between labour contracts and amendment of contracts in terms of
salary.
• Collect documents from new hires and leavers for Labour and immigration
processing.
• Assisting GM and HR/Administration Director with various HR tasks.
• Screening of CVs based on position requirements.
• Personal interacting with candidates and arranging analytical and technical tests.
• Following up and updating visa status of terminated/resigned employees and
implement visa cancellation and exit procedures.
• Preparing various HR related reports/letters.
• Set up and co-ordinate meeting and conference.
• Collect the require documents for trainee and internships students.
• Coordinating with the PRO for Labour and immigration procedures for employment
visa and labour contract as mentioned below:

 Prepare offer letter using offer table and get it signed from HR director and GM.
 Contact and Send offer letter by email to candidate and documents requirements
for Employment Visa process.
 Enter candidate details in resource planning System & excel sheet system for
referencing
 Follow up requirement with new employee and

Company industry:
Project & Construction Planning
Job role:
Human Resources and Recruitment

Executive Secretary

January 2011 - January 2012

Al Khwarizmi Institute

Abu Dhabi, United Arab Emirates

January 2011 - January 2012

Company industry:
Primary, Prep, & Secondary School

Visa Officer

September 2007 - September 2010

VFS Global, UK Visa Application Center

Abu Dhabi, United Arab Emirates

September 2007 - September 2010

• Ensuring smooth operation on day-to-day work
• Responsible for arranging all applications for the UK visa on daily basis
• Handling customers inquires and demands
• Solving all work related issues.
• Data entry input.
• Providing applicants with the best customer service manners.
• Reviewing all recorded calls within the call center on daily basis and making sure to clear all issues.
• Preparing monthly reports.
• Conducting Biometrics (finger print) process.
• Dealing with VIP applicants

Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Visa Officer

September 2007 - September 2010

VFS Global UK Visa Application Center,

Abu Dhabi, United Arab Emirates

September 2007 - September 2010

• Ensuring smooth operation on day-to-day work
• Responsible for arranging all applications for the UK visa on daily basis
• Handling customers inquires and demands
• Solving all work related issues.
• Data entry input.
• Providing applicants with the best customer service manners.
• Reviewing all recorded calls within the call center on daily basis and making sure to
clear all issues.
• Preparing monthly reports.
• Conducting Biometrics (finger print) process.
• Dealing with VIP applicants

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

Nurse

September 2004 - June 2007

Institute of Nursing,

Abu Dhabi, United Arab Emirates

September 2004 - June 2007

• Fully completed preventive and promotive nursing course.
• Fully completed Fundamentals of nursing course.
• Fully completed Anatomy and physiology course.
• Fully completed high risk nursing course.
• Fully completed mental health nursing course.
• Fully completed pediatric and maternity course.

Company industry:
Primary, Prep, & Secondary School
Job role:
Medical, Healthcare, and Nursing

Education

Emirates Institute for Banking and Financial Studies

February 2010

February 2010

Diploma, Islamic Banking

United Arab Emirates

Skills

Immigration
Expert
Immigration
Expert
Data Entry
Expert
Data Entry
Expert
Mobilization
Expert
Mobilization
Expert
Banking
Expert
Banking
Expert
Operation
Expert
Operation
Expert
Administrative/secretarial skills
Expert
Administrative/secretarial skills
Expert
GROWTH MINDEDNESS
Expert
GROWTH MINDEDNESS
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
PUBLIC RELATIONS
Expert
PUBLIC RELATIONS
Expert
COORDINATING
Expert
COORDINATING
Expert
LABOR LAW
Expert
LABOR LAW
Expert
MOTIVATIONAL SKILLS
Expert
MOTIVATIONAL SKILLS
Expert
ASSERTIVENESS
Expert
ASSERTIVENESS
Expert
INNOVATION
Expert
INNOVATION
Expert
INTERPERSONAL COMMUNICATIONS
Expert
INTERPERSONAL COMMUNICATIONS
Expert
INTRAOCULAR PRESSURE
Expert
INTRAOCULAR PRESSURE
Expert
Communication skills
Expert
Communication skills
Expert
IT Skills
Expert
IT Skills
Expert
Immigration
Expert
Immigration
Expert
Data Entry
Expert
Data Entry
Expert
Mobilization
Expert
Mobilization
Expert
Banking
Expert
Banking
Expert
Operation
Expert
Operation
Expert

Languages

English
Expert

Training and Certifications

Certifications
Institute of Nursing
Sep 2004 - Jun 2007
ICDL
Emirate Institute of Technology
Dec 2007 - Feb 2008