Waled Samra, Office Administrator

Waled Samra

Office Administrator

Tariq AlSerkal Advocates Consultants

Location
Egypt
Education
Bachelor's degree, Computer And Systems Engineering
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Office Administrator at Tariq AlSerkal Advocates Consultants
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2022

Responsible for all electronic systems in the office.• Responsible for introducing all cases to the lawyer program.• Experience and work on the Judicial Department website to submit requests and notes. • Follow-up of all office cases and follow-up implementations at the Judicial Department. • Responsible for keeping and archiving all office cases.• Responsible for maintaining all office equipment, such as computers, printers, networks and the Internet, and solving all related problems

Technical Support Specialist at perfect land group
  • United Arab Emirates - Dubai
  • March 2021 to December 2021

•Install and configure wireless networking equipment
•Prepare estimates used by management for purposes of planning
Provide for the implementation, configuration, deployment, and
support of systems

Configuring operating systems and using remote desktop
connections to provide immediate support

• Testing the system and reporting if there are any bugs.
•Install and configure computer systems and applications
Applies knowledge of computer software, hardware, and
procedures to solve problems.

IT Technical Support Engineer at jamal alserkal group
  • United Arab Emirates - Dubai
  • April 2016 to January 2020

•Responsible for networking, design, installation and maintenance
• Supporting users and network administrators
•Maintain the companies network infrastructure.
•Networking and providing support for Windows, issues.
•Configuration and testing of any new hardware and software.
•Management of the daily data backup and retrieval scheme.
• TCP/IP networking and hardware maintenance and repair.
•Assisting the network manager with support requests.

Security System Engineer at softpro
  • United Arab Emirates - Dubai
  • March 2014 to March 2016

Responsible for site survey, design drawings and decide to CCTV
position and descriptions according to DPS rules.

Implementations and monitoring of all CCTV systems and
commissioning related works at site.

•Responsible for maintenance services for CCTV Systems, IT works,
Plans the execution related works and coordinates the works to
mechanical and civil groups.

•Port forwarding in router for video recorder and remote desktop.
• Support remotely to the client by using any desktop & team viewer.

IT Support Engineer at Spinneys
  • Egypt - Cairo
  • April 2010 to March 2013

Security system administrator

Assistant Project Manager at dhl
  • Egypt - Cairo
  • January 2009 to December 2011

Preparing job schedule and allocating technicians and labors for
various projects to control jobs.

•Preparing the Daily/Weekly forecast report to Project Manager.
•Repair, maintain and troubleshoot Electronics Equipment.
Providing internal customer satisfied service with technical
competencies contributing to team and organizational work.

Responsible for design review & implementation of suitable
solutions of, CCTV, Access Control.

Education

Bachelor's degree, Computer And Systems Engineering
  • at Higher Institute For Advanced Studies
  • May 2000

The graduation project is a program for the Holy Qur’an and the Prophet’s biography

Specialties & Skills

Technical Support
IT Security
Network Systems
Access Control
Microsoft office
windows server 2016
Microsoft windows 10
canva app
Microsoft office 2019

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

none (Training)
Training Institute:
none
Date Attended:
January 2007

Hobbies

  • swimming