Leasing Executive Manager
Auto Capital Kuwait
Total years of experience :18 years, 8 Months
Develop programs and plans to achieve the company's goals
Overseeing the day-to-day operations of the company
Implementation of all the company's goals of increasing the company's fleet and increasing sales
Developing programs, plans and structuring internal departments to achieve the company's goals
Preparing and implementing the company's marketing plan and following up the results to achieve the company's goals .
Proven track record of success the sales cycle from plan to close, proven knowledge in Kuwait leasing market competition and dynamics
Develop programs and plans to achieve the company's goals
Overseeing the day-to-day operations of the company
Implementation of all the company's goals of increasing the company's fleet and increasing sales
Developing programs, plans and structuring internal departments to achieve the company's goals
Preparing and implementing the company's marketing plan and following up the results to achieve the company's goals .
Proven track record of success the sales cycle from plan to close, proven knowledge in Kuwait leasing market competition and dynamics
- Spot Rent - Short time
Branches Management .
Follow up employers .
Contracting with Agencies -( Choosing the suitable cars for spot rent ).
Contracting with Insurance Companies ( spot car rentals daily ).
Review Spot Contract
.
Solving Customers Problems .
Follow up of the daily rental Collection in branches .
Preparing Daily, Weakly and Monthly Reports .
Preparing Future plans .
Communicating with others departments ( Operation - Finance - Marketing and Legal Department ) .
Operating Lease and Lease to own - Long term
Contracting with Agencies -( Choosing the suitable cars for Leasing car ).
Follow up customers until receiving cars .
Preparing and signature Contract with customers .
Preparing Daily, Weakly and Monthly Reports .
Contacting with others departments ( Operation - Finance - Marketing and Legal Department ) .
Review customers documents up to approval with others department .
Represent the company with a comprehensive understanding of leasing programs
Research market needs and identify how company’s solutions meet customers’ requirements
Hire, train, motivate, and advise a team of sales executives
Achieve company’s objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance
Continuously develop personal leadership, hiring, and training skills while ensuring sales team is using effective sales tactics to meet revenue objectives
Generate leads, and build and nurture client relationships
Team Leader for over 6 Spot Rental Locations:
Operational tasks:
• Plans, directs and executes the sales strategy and tasks to focus on strategic priorities
• Establishes and implement policies, goals, objectives, and procedures for their department
• Develops a proactive plan for retaining existing customers, enhancement of relationships and penetrating into new markets and with potential customers
• Provides customer service by greeting and assisting customers, and responding to customer inquiries and complaints
• Monitors sales activities to ensure that customers receive satisfactory service and quality goods.
• Plans and oversee sales activities and marketing campaigns to ensure the targeted revenue income will be achieved
• Develops and implements annual business plan in terms of target revenue, Manpower budgeting, and oversees hiring process in coordination with HR dept.
Management:
• Reviews Fleet inventory and sales records to prepare reports for management and budget departments
• Confers with company officials to develop methods and procedures to increase sales, expand markets, and promote business
• Establishes credit policies and operating procedures
• Responsible for achieving and exceeding the monthly and annual sales targets from rental & lease sales as per plan
• Generates sales targets by securing new corporate and public rental contracts to achieve departmental sales objective as planned
• Manages and supervises all sales efforts and monitor existing contracts ensuring that all contract terms and conditions are met timely
• Manages all operational activities such as vehicle pricing, quotations preparation and submission, negotiation with customers and attend business meetings
Customer Focus:
• Monitors and analyses Customer satisfaction and performs necessary actions to retain customers and to resolve customer complaints
• Always ensures the highest level of customer satisfaction through excellent services and promotional activities as per company guidelines
• Estimates customer demand and determine the types and specifications of vehicles are available
Reports, Documentation and System updating:
• Performs all functional responsibilities in accordance with the company policies and procedures
• Prepares and analyses all periodical reports and forwards the results to department Manager with suggestions for improvement.
• Performs necessary documentation and record keeping for all contractual documents and other legal documents related to rental or lease sales contracts
Invoicing oriented:
• Ensures issuance of invoices either before or upon expiry of rental agreement and return of rented vehicles, along with the necessary documentations guaranteeing payments on timely basis
• Verifies the submitted invoices to send to clients and monitors Branch Controllers, Rental Sales Agent and Collectors regarding collections
Team focus and development:
• Plans and oversees the daily operational tasks for staff in the departments
• Instructs staff on how to handle difficult and complicated sales
• Oversees work activities of subordinates, organizing shelves and displays and selling merchandise
• Supervises and directs staff on preparing different quotations or contracts by overseeing the customer’s and company’s interest
• Plans and prepares work schedules and keep records of employees' work schedules and time cards
• Directs and supervises employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
• Hires, trains, and evaluates personnel in sales or marketing establishments, promoting and providing feedback on workers performance when appropriate
Welcoming and assisting walk-in customers in our premises to make decisions on their vehicles rental and leasing requirements.
Contact customers regularly to retain & increase leasing business for all brands.
Planning weekly/ monthly and yearly activities and monitoring its effectiveness.
Achieving sales and profit objectives as defined by the Manager/Management.
Promoting the brand, initiating new clients & business.
Establishing and maintaining relations with clients to improve repetitive business.
Facilitate and guide the clients for their requirements.
Gather and analyze competitor’s business activities and new products.
Maintaining sales records and preparing sales reports.
Developing and maintaining existing client accounts, updating them about new offers and promotions to ensure repeat business.
Follow-up for the leasing contract renewal periodically with customers.
Follow up on the payments from customers periodically.
Perform any other duties assigned by the Division Manager/Management per business needs.
Graduated from the Faculty of Commercial Accounting Department , Tanat University on 2002 .
