Oral Care Detailer & E-commerce Officer
Union Trading Company
Total years of experience :8 years, 9 Months
Arranging appointments for presentations with doctors, pharmacists and hospital medical teams.
• organizing conferences for doctors and other medical staff • building and maintaining positive working relationships with medical staff and supporting administrative staff; • Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager • Generate, update by Planning and define website content (products, content, promotions) • Work with agencies to build traffic & sales via website (PPC agency, email marketing provider, e-commerce provider, etc) • Maintain and update the online marketing plan for the website • Monitor key performance indicators on the website and develop plans to improve them • Update content managed areas (copy & artwork) • Manage website configuration & parameters (eg payment options, stock management) • Investigate and report any operational/technical issues arising • Scope and document ongoing website functional projects /improvements • Test and deploy functional projects /improvements • Liaise with e-commerce agency regarding the day to day management of the website • Liaise with internal resources regarding the day to day management of the website • Evaluate approaches & strategies to improve website sales conversions & customer engagement • Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc • Liaise with agencies or in-house teams to implement and support campaigns • Investigate, evaluate and assess new ways of generating additional traffic/orders • Produce reports to analyze the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc)
Responsible for logistics rout for truck in GCC • Responsible for maintenance for trucks in Kuwait • Supervising the fleet • Manage logistics operations including all logistics assets in order to ensure timely and cost-effective delivery of organization cargoes. • Coordinate logistics operations with other organizations in the area • Manage organizations field fleet security arrangements and coordinate any evacuations. • Support logistics staff in other offices. • Perform other related duties as assigned. • Supervise staff as required.
• Control & manage Outbound & Distribution section
• Supervising the fleet
• Staff evaluation
• Staff training
• Customer complaint & requirements
• Home delivery creation
• Distribution deliveries according to the routing zones
• Receiving teams and finalize the jobs in the system
• Daily report’s
• Date entry
• Maintains and ensures compliance with safety and security guidelines for personnel and building in adherence to applicable laws & regulations.
• Communicates high levels of customer service standards at all times to ensure customer satisfaction both employees and external customers
• Coordination between store & sales department.
• Purchase order’s follow up, supplying row materials for both Factories & Customer’s
• Supervision the production of the industry
• Stock forecasting
• Daily inventory
• Showroom deliveries
• Operation coordination for Export & Import car’s
• Stock control
• Customer communication for in-out cars from Kuwait
• System date base for stock count
• Daily checklist
• Daily inventory
• Showroom deliveries