Waleed Elghoul, Ticketing Manager

Waleed Elghoul

Ticketing Manager

Platinumlist

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, law
Experience
19 years, 6 Months

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Work Experience

Total years of experience :19 years, 6 Months

Ticketing Manager at Platinumlist
  • United Arab Emirates - Dubai
  • October 2019 to March 2020

Responsible for all ticketing operations of events held in the UAE, KSA and Bahrain. (Sports events,
concerts and exhibitions for clients such as Samaco, Rotana, Shabab Al Ahli FC, Sharjah FC, Al
Wasl FC etc.)
• On-site support before, during and after each event.
• Learn the ticketing system in order to build, maintain and improve events from the back end
• Work with the accounts department to create reports provided to the clients (Ticketing operations
report, tickets sold etc.)
• Attend monthly meetings with clients to improve operations, efficiency and customer interest.
• Work closely with the marketing team to establish marketing packages specific to the needs of the
clients/customers.
• Offer 24-hour support, manage changes, and monitor event progress.
• Organize ticketing operations for various high-profile events (UAE President’s Cup, AFC Champions
League, Arab Gulf League, Arab Gulf Cup, Egyptian Super Cup)
• Provide support for on-site raffle draws
• Deliver necessary marketing information to clients resulting in multiple bonus events run through
Platinumlist
• Create stadium manifests to maintain accurate data (venue capacity, entrances, seat arrangement

Sales Senior at Own Business
  • Egypt - Cairo
  • February 2000 to January 2019

Responsible for each and every single aspect related to Sales, Finance and Audit, Inventory and
Client Relations.
• Maintain close relationships with suppliers.
TechEgy for Technology Services.

SALES ACCOUNT MANAGER at SEO
  • Pakistan
  • August 2016 to July 2017

This is a key role, supporting the work at the most senior level. Reporting to the Managing
Director:
• Responsible for the Sales division of the Digital-marketing and Social-media technologies:
• Google Ad Words.
• Web-designing

PR Specialist at Universal – Pharma Factory
  • Egypt - Cairo
  • December 2014 to May 2016

Responsible for supervising the audit procedures of ISO.
• Managing some financial aspects (paper-work) and gathering the payroll from banks.
• Responsible for the Quality-Control of the products.
• Selling and Giving presentation for the clients (Medical-Companies) about the products.
• Managing with the CEO the future steps and putting the strategies for the factory

Education

Bachelor's degree, law
  • at Ain Shams University
  • June 2013

,

Specialties & Skills

CUSTOMER RELATIONS
MANAGEMENT
REPORTS
Communication

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

ACE INUSRANCE (Training)
Training Institute:
INUSRANCE
Date Attended:
May 2017
Duration:
45 hours

Hobbies

  • sports and watching movies