وليد الغول, Ticketing Manager

وليد الغول

Ticketing Manager

Platinumlist

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, law
الخبرات
19 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 6 أشهر

Ticketing Manager في Platinumlist
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2019 إلى مارس 2020

Responsible for all ticketing operations of events held in the UAE, KSA and Bahrain. (Sports events,
concerts and exhibitions for clients such as Samaco, Rotana, Shabab Al Ahli FC, Sharjah FC, Al
Wasl FC etc.)
• On-site support before, during and after each event.
• Learn the ticketing system in order to build, maintain and improve events from the back end
• Work with the accounts department to create reports provided to the clients (Ticketing operations
report, tickets sold etc.)
• Attend monthly meetings with clients to improve operations, efficiency and customer interest.
• Work closely with the marketing team to establish marketing packages specific to the needs of the
clients/customers.
• Offer 24-hour support, manage changes, and monitor event progress.
• Organize ticketing operations for various high-profile events (UAE President’s Cup, AFC Champions
League, Arab Gulf League, Arab Gulf Cup, Egyptian Super Cup)
• Provide support for on-site raffle draws
• Deliver necessary marketing information to clients resulting in multiple bonus events run through
Platinumlist
• Create stadium manifests to maintain accurate data (venue capacity, entrances, seat arrangement

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الخلفية التعليمية

بكالوريوس, law
  • في Ain Shams University
  • يونيو 2013

,

Specialties & Skills

CUSTOMER RELATIONS
MANAGEMENT
REPORTS
Communication

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

ACE INUSRANCE (تدريب)
معهد التدريب:
INUSRANCE
تاريخ الدورة:
May 2017
المدة:
45 ساعة

الهوايات

  • sports and watching movies