وليد غزاوي

Highlights:
• Played key role in editing company assets listed under the holding company in coordination with lawyers.
• Followed up with the collection department in one of the companies under the holding company and with major government departments for obtaining licenses.

Key Responsibilities:
• Involved in end to end management of the CEO office and function as Board Secretary and its sub-committees as well as contact person between the company’s top management and employees/stakeholders.
• Render strategic consultancy to the senior management in implementing improvement initiatives aimed at enhancing operational efficiency.
• Maintain minutes of Board Meetings, Executive Committee Meetings, Annual General Meetings and Extra-Ordinary General Meetings, and distribute the minutes to BOD for approval.
• Coordinate with the senior management in defining financial strategies and also creating and interpreting various financial reports.
• Function as coordinator and organize special appointments and work meetings. Manage logistics related to work trips, reservations of hotels, rental cars, flights and other related issues.
• Assess signatures files on a daily basis. Represent the CEO with regards to CEO office during the latter’s absence in compliance to organizational policies and procedures.
• Manage office correspondence and ensure effective resolution of client reported issues aimed at enhancing client satisfaction.
• Participate in internal & external audits and follow up with respective stakeholders for implementing audit recommendations.
• Prepare and present various status reports for the senior management and other stakeholders to enable effective decision making.

Key Responsibilities:
• Conducted checks of the Mayor’s office and meeting halls using a checklist and maintained updated status of office inventory. Provisioned personal needs of the Mayor (clothes, cologne, etc.).
• Managed incoming telephonic calls to the Mayor through mobile or office and maintained updated office correspondence.
• Prepared and maintained meeting schedules for the mayor and rendered hospitality during meetings and special appointments.
• Assisted the mayor during internal visits, organize meetings during travel, secure reservations and prepared baggage and papers required during meetings.
• Drafted and updated documentation and collated papers presented during meetings. Ensured renewal of American, British and European passports for the mayor and family members.

Previous non-secretarial Experience
News Editor (Feb 2004 - Mar 2008)
The Ministry of Culture and Information in Ekhbariyah T.V Channel, KSA
Key Responsibilities:
• Involved in end to end management of news bulletins, implementing program censorships and managing transmission in coordination with reporters and technical staff.
• Ensured compliance to organizational policies and broadcasting ethics with regards to headlines, teasers and contents.
• Spearheaded team efforts in working on potentially explosive news and possible special coverage sections to enhance news coverage.
• Verified existing sources of news including financial, political, sports, entertainment, crime, PR to prioritize specific news based on user profiles.
• Functioned as core member of the editorial team in implementing ideas/ innovations in the features based on pulse of the nationwide audience.
• Guided team members in deconstructing government policy, regulations for maintaining in-depth coverage of major news events.

Customers Services First Executive (Oct 2003 - Feb 2004)
Arab National Bank, KSA

Key Responsibilities:
• Interacted with customers for collating and evaluating requirements for rendering customized solutions and enhancing client satisfaction.
• Acquainted existing clients and prospects with banking products and services for generating additional revenue for the bank.
• Highlighted critical technical issues and other operational bottlenecks with potential business and revenue impact to the senior management for implementing effective remedial measures.

Information Base Operation (Aug 2002 - Jul 2003)
The Interkey for Communication Co., KSA

Key Responsibilities:
• Catered to Jawal Project (SAWA) using GSM system for Saudi Telecom Company. Worked on Audio Text Services (700).
• Managed Saudi TV Contest and resolved customer issues received through the free number.