waleed ghazzawi, Office Manager to the CEO

waleed ghazzawi

Office Manager to the CEO

Almurjan United

Lieu
Arabie Saoudite - Jeddah
Éducation
Diplôme supérieur, Computer Technology
Expérience
16 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 2 Mois

Office Manager to the CEO à Almurjan United
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis mai 2010

Highlights:
• Played key role in editing company assets listed under the holding company in coordination with lawyers.
• Followed up with the collection department in one of the companies under the holding company and with major government departments for obtaining licenses.

Key Responsibilities:
• Involved in end to end management of the CEO office and function as Board Secretary and its sub-committees as well as contact person between the company’s top management and employees/stakeholders.
• Render strategic consultancy to the senior management in implementing improvement initiatives aimed at enhancing operational efficiency.
• Maintain minutes of Board Meetings, Executive Committee Meetings, Annual General Meetings and Extra-Ordinary General Meetings, and distribute the minutes to BOD for approval.
• Coordinate with the senior management in defining financial strategies and also creating and interpreting various financial reports.
• Function as coordinator and organize special appointments and work meetings. Manage logistics related to work trips, reservations of hotels, rental cars, flights and other related issues.
• Assess signatures files on a daily basis. Represent the CEO with regards to CEO office during the latter’s absence in compliance to organizational policies and procedures.
• Manage office correspondence and ensure effective resolution of client reported issues aimed at enhancing client satisfaction.
• Participate in internal & external audits and follow up with respective stakeholders for implementing audit recommendations.
• Prepare and present various status reports for the senior management and other stakeholders to enable effective decision making.

Private Secretary to the Mayor of Jeddah à Municipality of Jeddah
  • Arabie Saoudite - Jeddah
  • avril 2008 à avril 2010

Key Responsibilities:
• Conducted checks of the Mayor’s office and meeting halls using a checklist and maintained updated status of office inventory. Provisioned personal needs of the Mayor (clothes, cologne, etc.).
• Managed incoming telephonic calls to the Mayor through mobile or office and maintained updated office correspondence.
• Prepared and maintained meeting schedules for the mayor and rendered hospitality during meetings and special appointments.
• Assisted the mayor during internal visits, organize meetings during travel, secure reservations and prepared baggage and papers required during meetings.
• Drafted and updated documentation and collated papers presented during meetings. Ensured renewal of American, British and European passports for the mayor and family members.

Previous non-secretarial Experience
News Editor (Feb 2004 - Mar 2008)
The Ministry of Culture and Information in Ekhbariyah T.V Channel, KSA
Key Responsibilities:
• Involved in end to end management of news bulletins, implementing program censorships and managing transmission in coordination with reporters and technical staff.
• Ensured compliance to organizational policies and broadcasting ethics with regards to headlines, teasers and contents.
• Spearheaded team efforts in working on potentially explosive news and possible special coverage sections to enhance news coverage.
• Verified existing sources of news including financial, political, sports, entertainment, crime, PR to prioritize specific news based on user profiles.
• Functioned as core member of the editorial team in implementing ideas/ innovations in the features based on pulse of the nationwide audience.
• Guided team members in deconstructing government policy, regulations for maintaining in-depth coverage of major news events.

Customers Services First Executive (Oct 2003 - Feb 2004)
Arab National Bank, KSA

Key Responsibilities:
• Interacted with customers for collating and evaluating requirements for rendering customized solutions and enhancing client satisfaction.
• Acquainted existing clients and prospects with banking products and services for generating additional revenue for the bank.
• Highlighted critical technical issues and other operational bottlenecks with potential business and revenue impact to the senior management for implementing effective remedial measures.

Information Base Operation (Aug 2002 - Jul 2003)
The Interkey for Communication Co., KSA

Key Responsibilities:
• Catered to Jawal Project (SAWA) using GSM system for Saudi Telecom Company. Worked on Audio Text Services (700).
• Managed Saudi TV Contest and resolved customer issues received through the free number.

Éducation

Diplôme supérieur, Computer Technology
  • à Technology College
  • janvier 2003

الشهادة الجامعية المتوسطة من الكلية التقنية بالرياض

Specialties & Skills

Secretarial
Client Relationship Management CRM
Vendor Relations
Operations Leadership
Administration
Admin Management, Senior Management Interaction, Operations Leadership
Personal Assistance, Office Coordination, Organizational Representation
Records Management, Statutory Interpretation, Client Relationship Management
Government Liaison, Training & Development, Team Leadership
Documentation and Reporting, Procedure Implementation, Vendor Interaction

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Trained in Office Management & Modern Office Director’s Course (Formation)
Institut de formation:
Leader Training Center, Dubai
Diploma in Office Management & Secretarial (Formation)
Institut de formation:
American Council for Accredited Certification
Projects Project Management & Control (Formation)
Institut de formation:
Public Relations Strategies and Development
Technical Education & Vocational Training (Formation)
Institut de formation:
Computer & Technology Department
Archive Technology & Electronic Archiving (Formation)
Institut de formation:
Leader Training Center
English as 2nd language, (Formation)
Institut de formation:
Open Arab University (2 Months) / British Council SGI (1 Month)
Hardware Training (Formation)
Institut de formation:
Technical College, Riyadh (2 Weeks)
Computers & Networking (Formation)
Institut de formation:
Al Nahl Co (1 Month)
Systems “Sakhr” (Formation)
Institut de formation:
Al Almyiah Co (60 days)
Basic Work Tasks for Executive Secretary / Office Manager, (Formation)
Institut de formation:
Izdehar Training Center (3 Days)
Hardware Course (Formation)
Institut de formation:
Computer Club – Technical College in Riyadh, Riyadh, KSA
Co-Op Training in Computer / IT Division (Formation)
Institut de formation:
Technical College in Riyadh

Loisirs

  • Reading and jogging