وليد قاسم محمد عبده شاهين, Area Manager

وليد قاسم محمد عبده شاهين

Area Manager

Helthy Snack

البلد
الكويت - الفراوانية
التعليم
بكالوريوس, College of Law
الخبرات
22 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 2 أشهر

Area Manager في Helthy Snack
  • الكويت - الفراوانية
  • أشغل هذه الوظيفة منذ مارس 2019

- Working within plan with the owner to increase the sales and net profit .
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Restaurant Manager في Qoot
  • الكويت - الفراوانية
  • يناير 2018 إلى فبراير 2019

- Working within plan with the owner to increase the sales and net profit

Restaurant manager في Kuwait Food Company (Americana)
  • الكويت - الفراوانية
  • أبريل 2014 إلى يناير 2018

-Discuss the annual financial plans for the restaurant with the financial&chain management and work to achieve monthly targets
-Supervision to complete all the administrative paperwork
-Achieve the goals with customer service through results 100% with My.Shopper
-Achieve the goals for the QSC operating system
-Supervision the monthly training for the staff
-Handle all the customers complaints special in HD orders
-Staff recognition for good performance and motivate them to work hard and create a spirit of equality, including times
-Directing staff is always to raise the participation of effective solutions with customers
-Increase the proportion of profits through monthly P&L reports

Assistant Restaurant Manager في Americana food company
  • الكويت
  • أبريل 2010 إلى أبريل 2014

Handling, controlling is highly pressure, I am the who finish the unfinished work of the manager. Attending the meeting, monitoring the tracking of food ingredients of the sandwich, manpower.

Supervisor في Kuwait Food Company
  • الكويت - الفراوانية
  • يناير 2009 إلى أبريل 2010

- Oversees the performance of the team and follows up on a daily basis.
- Ensure the quality of all the products prepared by the kitchen team before submitting them to the restaurant customers.
- Distribution of work and responsibilities to the kitchen team or service area in such a way as to ensure the work in a positive and effective way to solve any problems that may face the team.
- Coordinates with the restaurant manager to receive the raw materials for operation .
- Participates in preparing weekly employment schedules with the restaurant manager .
- Train and familiarize the team .
- Ensure the operation of the preventive maintenance of all equipment used to compare the operation .
- Supports the spirit of the group to resolve any problems in the course of work .
- Ensure that all necessary official papers are available for the legal team .
- Any other tasks may be performed by the restaurant manager if the need for work is required.

crew trainer في Kuwait food company
  • الكويت - الفراوانية
  • يوليو 2008 إلى يناير 2009

-Training, Coach and Support all the crew members in order to enhance their technical skills according to the chain standard.
-Following the employees monthly training in the store and learn the new comers the meaning of the QSC operating system, Following up on during practice phase.
-keep the updated of all training materials related .
-Following the food flow through QSC Standard .

Sales Representative في Concrete Company
  • مصر - القاهرة
  • يناير 2005 إلى أبريل 2008

As of my position, I am the one of who those sale the products through marketing, demonstrating, Communication with clients, ensuring the well highly quality products to satisfy the client service

Lawyer في My office
  • مصر - القاهرة
  • يناير 2002 إلى يناير 2005

Work as a lawyer before front of the Egyptian court to help and defend the issues of the oppressed people, and they haven't rights to take only through by the courts, and gain more confidence for myself.

الخلفية التعليمية

بكالوريوس, College of Law
  • في Einshams University
  • يناير 2002

4 years learned

الثانوية العامة أو ما يعادلها, Student
  • في Al Qubba Secondary School
  • مايو 1998

Three years qualifying for university

Specialties & Skills

Customer Service
Endurance
Achieving Targets
Training Personnel
قيادة فريق عمل بجميع الجنسيات
Essentials Of Management Program
Speed Of Service ( Home Deliver)
Food Safety Training Program ( Safe-at-the-plate)
Achieving Breakthrough Results course
Supervisor skills & Management leadership program
Microsoft Office, Excel, Word and PowerPoint
Sales Forecasting course ( Achieve the target )
Profit and Loss Statement ( P&L course )
Management Training Program & How To Train The Other program
Handle Customer Complaints ( customer service )

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Safe at the Plate (الشهادة)
تاريخ الدورة:
January 2015