waleed mossa, IT manager

waleed mossa

IT manager

Helnan International Hotels

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Theatre
Experience
17 years, 0 Months

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Work Experience

Total years of experience :17 years, 0 Months

IT manager at Helnan International Hotels
  • Egypt - Alexandria
  • June 2016 to April 2017

administrate the whole IT department issues
hardware/software

IT Manager at Azur Mediterranean Hotel
  • Egypt - Alexandria
  • June 2008 to May 2016

1- Administrate the whole IT department
2- leading the stuff of the IT department
3- Negotiate Deals with any out source vendors
4- Full site documentary work related to IT issues and equipments

IT manager at Nile Linen Group
  • Egypt - Alexandria
  • November 2007 to May 2008

1- Administrate the whole IT department
2- leading the stuff of the IT department
3- Negotiate Deals with any out source vendors
4- Full site documentary work related to IT issues and equipments

Network support Team Leader at Modern Wan Technology
  • Egypt - Alexandria
  • May 2007 to November 2007

1- Leading the Network engineers team
2- supervising the customers support issues
3- Designing solutions for customers

IT Manager at Paradise Inn Group for hotels
  • Egypt
  • September 2006 to February 2007

1- Administrate the whole IT department
2- leading the stuff of the IT department
3- Negotiate Deals with any out source vendors
4- Full site documentary work related to IT issues and equipments

Network instructor at Computer & Information technology institute
  • Saudi Arabia - Tabouk
  • November 2003 to March 2006

1- Administrating the Whole Network and computers
2- Instructing Network material of the institute

Network support at Modern Wan Technology
  • Egypt - Alexandria
  • November 2002 to October 2003

1- making regular support visits to customers locations
2-Handling customers complains and technical issues

Network support at Allied consultant
  • Egypt - Alexandria
  • September 2001 to March 2002

1- making regular support visits to customers locations
2-Handling customers complains and technical issues

Network support at DSCc
  • Egypt - Alexandria
  • February 2001 to September 2001

1- making regular support visits to customers locations
2-Handling customers complains and technical issues

Network support at Everest co.
  • Egypt - Alexandria
  • February 1999 to December 2000

1- making regular support visits to customers locations
2-Handling customers complains and technical issues

Education

Bachelor's degree, Theatre
  • at faculty of arts
  • January 1998

Theater director graduation project

Specialties & Skills

Fidelio
LAN WAN
IT Management
Administrative Support
Cisco certificates (CNNA) EXAM No. 640-507
Cisco certificates (BSCN) EXAM No. 640-503
Lan Infrastructure and devices
CC MAIL + LOTUS NOTES +workgroup mail+Exchange
Fidelio6.20 / suite 8
Micros POS 9700
Material Control
Call Visor
Microsoft operating systems
Linux firewall IPcop , smoothwall
Sun backoffice 4.2.6 , 4.3.3 ,6
Linux desktop OS
Mikrotik Servers

Languages

Arabic
Expert
English
Expert

Hobbies

  • Reading