وليد رخا, Relationship Manager

وليد رخا

Relationship Manager

Rak Bank

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, bachalor of arts
الخبرات
16 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 8 أشهر

Relationship Manager في Rak Bank
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ ديسمبر 2012

Relationship Manager for (Amal personal finance and credit card)

-Achieve my target, which I take it from the management
-Reduce the average of the return submissions
-Response of achievement of the targets in the management

customer service officer في rak bank
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2009 إلى ديسمبر 2012

Major Role Accountabilities and Responsibilities
-To achieve set targets in terms of service standards for customers transactions
-To achieve my monthly targets of (Personal Loan -SME Loan- Credit Cards -Liabilities -
Investment - Fixed Deposits)
-To achieve my monthly targets of (Motor insurance - life insurance)
- To achieve set targets in accounts opening (personal - companies - Priority accounts)
- To achieve set targets in terms of building assets and liabilities of the branch
- To generate referrals and cross-sell new and existing products
- To generate account numbers through Beam
- To deal with all customer accounts; perform evaluation, risk assessment, and check all
financial matters
- Service as product expert for account management, finance, and business development.
- Develop, manage, and grow business service team; beside managing client servicing.
- give helpful and friendly service to the customers
-Enhance interpersonal skills towards customers.
-Check all matters relating to operations to assure highest client and customer satisfaction
levels and strong employee relationship.
-Enable to give assistance and suggestion to customer.
-Provides product information to customers.

relationship officer in Dubai Bank UAE in Islamic personal finance and covered cards Dept. في Dubai Bank
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2007 إلى فبراير 2009

sales Islamic personal finance and covered cards

الخلفية التعليمية

بكالوريوس, bachalor of arts
  • في tanta university
  • سبتمبر 1999

Specialties & Skills

Customer Orientation
Customer Interactions
Customer Interaction Management
Customer Relations
Customer Service
- Valid UAE driving license and a car - Excellent use of MS office 2007, all Microsoft programs 9,

اللغات

الانجليزية
متمرّس
العربية
متمرّس

العضويات

sales advisor
  • sales advisor
  • October 2004

التدريب و الشهادات

Shariah orientation program training course (تدريب)
معهد التدريب:
emirates institute for banking and financial studies
تاريخ الدورة:
June 2009

الهوايات

  • Driving and listen to music