Customer Services
Primary health care Corporation
Total years of experience :13 years, 2 Months
• Document on Datix all raised customer experience and feedback.
• Receive and process complaints and all other types
of feedback from patients.
• Assisting customer and other visitors of the healthy center,
coordinating with health center staff to facilitate problem
resolution when necessary.
* I worked in the Visa Department, my duty to receive complaints
and inquiries through the email and resolved it, and communicate
with the technical department to solve problems (12 months).
* Worked in the salary section of the customers by receiving the
payroll of companies to be transferred to the employees of
these companies.
* Specialist Operation and control Software and
Processing System Errors
* My job buy and sell shares by telephone and to
provide customers the information about companies
listed on the stock exchange and transfer the
balances to customers after the sale.
* Issue and recording invoice in the Excel file and
follow-up customer debt
* Recording daily company expenses
* Follow-up balances Stores and inventoried
*AIN SHAMS University ( 2002) B.SC Degree in commerce / Accounting Specialization ( Egypt - Cairo)
* General Secondary Certificate: Doha High School ( Doha- Qatar)