walid abdelkarim, Main Teller

walid abdelkarim

Main Teller

Bank Audi

Location
Jordan - Amman
Education
Bachelor's degree, Computer Information System
Experience
8 years, 8 Months

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Work Experience

Total years of experience :8 years, 8 Months

Main Teller at Bank Audi
  • Jordan - Amman
  • August 2010 to July 2012

Aug 2010 - present Main Teller
Bank Audi, Amman, Jordan
(Acting as Counter Controller when needed)
(IT help desk when needed)

Job Responsibilities: Process and perform daily bank transactions.
-Customers deposit and withdraw.
- Wire transfer.
-Checks issuance.
-ATM Replenishment Etc.
-Prepare the standing order.
- Checks ECC scanning & Checks balancing.
-Transfer & Receive money between branches.
- Search for the overage or shortage.
-train other tellers on how to operate their daily banking operations.
Identify and resolve customer needs.
High quality customer servicing.
Sell financial products and services to customers.
Build customer loyalty.
Assist and support other banking staff in their tasks.

Account Manager at Fouria Management Solutions
  • Jordan - Amman
  • October 2008 to September 2010

Oct 2008 - Sep 2010 Account Manager
Al-Fouria Management Solutions, Amman, Jordan
Job Responsibilities: Work with the company's clients to ensure that the client's business needs are met on time and in a satisfactory manner.
Analyzing the client's business operations and determining goals and the best way to meet them.
Creates budgets, forecasts and schedules to make sure that the product or the projects are ready on time.
Create projects or products ideas from the scratch.
Work in parallel on sales, marketing and advertising issues.

Cashier at Al-Fahed Tourism Project
  • Jordan - Amman
  • February 2009 to May 2010

Feb 2009 - May 2010 Cashier at Al-Fahed Tourism Project (part time)

Sales Representative at Freddy for music
  • Jordan - Amman
  • September 2007 to July 2008

Sep 2007 - Jul 2008 Sales Representative
Freddy For Music, Amman, Jordan

Job Responsibilities: Present and describe our products and services to the customers.
Dealing with customers and follow up.

Account Executive at Fadel Sha'ath Establishment
  • Jordan - Amman
  • May 2007 to September 2007

May 2007 - Sep 2007 Account Executive
Fadel Sha'ath Establishment, Amman, Jordan.
Job Responsibilities: Present and describe our products and services to the customers.
Dealing with customers and follow up.
Collect the credit accounts.

Sales and Marketing Representative at The National Textile Establishment
  • Jordan - Amman
  • September 2006 to April 2007

Sep 2006 - Apr 2007 Sales and Marketing Representative.
The National Textile Establishment, Amman, Jordan.
Job Responsibilities: Arrange the daily appointments.
Meet the customers and describe our products.
Try to convince the customer to accept the prepared offer.
Distribute the products.

Part time Jobs & Free lancing works at Free Lancing
  • Jordan - Amman
  • October 2003 to August 2006

Part time Jobs & Free lancing works
Oct 2003 - Aug 2006 Sales & programming (Free Lancing)
Universities Graduating projects and researches (MIS, Graphic Design)

Education

Bachelor's degree, Computer Information System
  • at Petra University
  • August 2006

August 2006 Petra University, Amman, Jordan Bachelor's degree, Computer Information System. Organizational Skills Excellent communication skills Can hold any responsibility that assigned to me. Working with team. Thinking before acting. Active listener. Acquiring knowledge for all resources. Accept challenges.

Specialties & Skills

Graphic Design
BANKING
BANKING OPERATIONS
GRAPHIC DESIGN
HELP DESK
MARKETING
OPERATIONS
SCANNING
WIRE TRANSFER

Languages

Arabic
Expert
English
Expert

Training and Certifications

TAKING CHARGE (Training)
Training Institute:
LEADACT International
Date Attended:
June 2012
PRACTICAL WAYS TO PROFITABLE CUSTOMER CENTRICITY (Training)
Training Institute:
LEADACT International
Date Attended:
October 2010