Walid Bounassif

▪Reduced order fulfillment time by 40% through warehouse process optimization and improved picker
management.
▪ Optimized delivery routing and fleet coordination, improving on-time delivery performance to 96%.
▪ Reduced delivery costs by 25% through labor optimization, scheduling improvements, and warehouse efficiency
initiatives.
▪ Maintained 99%+ order accuracy while scaling operational capacity and service performance.
▪ Strengthened supply chain reliability by improving stock availability and reducing inventory shortages.
▪ Implemented enhanced safety protocols that reduced warehouse incidents by 60%.
▪ Led negotiations with international companies and stakeholders to establish strategic partnerships and business
collaborations in Kuwait.
▪ Developed and implemented collaboration strategies with foreign partners to support business expansion, operational
growth, and market entry initiatives within the Kuwaiti market.
▪ Managed business communications and relationship-building efforts with international entities, ensuring alignment with
commercial objectives and local market requirements.
▪ Facilitated cross-border partnerships by coordinating operational, commercial, and contractual discussions with foreign
companies and local stakeholders.

▪ Directed end-to-end business operations including logistics, finance, HR, procurement, safety, and compliance.
▪ Implemented operational cost-saving initiatives that improved profitability and supported revenue growth.
▪ Developed operational budgets and ensured compliance with financial and regulatory standards.
▪ Led and coached operational teams to improve productivity, accountability, and performance outcomes.
▪ Negotiated contracts and supplier agreements to maximize operational efficiency and business value.
▪ Conducted pricing and commercial analysis for manpower supply tenders related to the Ministry of Finance and
Ministry of Health

▪ Managed large-scale catering operations serving thousands of meals daily across multiple industrial sites.
▪ Achieved profitability targets through effective control of food, labor, and operational costs.
▪ Designed customized service solutions tailored to diverse industrial client requirements.
▪ Improved client retention and contract renewals through consistent service quality and relationship management.
▪ Maintained excellent food safety and hygiene standards with zero major compliance incidents.
▪ Reduced operational waste and optimized inventory management to improve profit margins.
▪ Prepared and managed tender pricing and cost estimation for major catering projects, including contracts with the
Ministry of Health, Ministry of Defense, Kuwait Oil Company (KOC), and Kuwait National Petroleum Company (KNPC).
▪ Coordinated the full launch process of catering projects, including client communication, project mobilization, product
sourcing, supplier coordination, and obtaining client approvals.
▪ Managed operational setup activities for catering contracts, including recruitment and staffing, documentation
preparation, compliance procedures, and project implementation readiness.
▪ Collaborated with cross-functional teams to ensure timely execution of project requirements while maintaining
operational standards and contractual compliance.

▪ Led company-wide operations, safety, and service delivery functions across multiple business activities.
▪ Improved customer loyalty by 80% through operational enhancements and service quality initiatives.
▪ Managed teams of 50+ employees while improving productivity and reducing operational costs.
▪ Supported business expansion through strategic marketing and operational growth initiatives.

▪ Managed multi-site catering operations and supervised more than 150 employees.
▪ Improved operational profitability through cost-control initiatives and process optimization.
▪ Managed vendor relationships and ensured compliance with health, safety, and food service regulations.